Data Center Operations Engineer

• Responsible for design and developing solutions to physical builds of General Motors' AV infrastructure.

• Ownership of any "on the ground' maintenance required of GM's infrastructure across multiple partner teams nationwide.

• Collaborating and scaling liquid cooled server fleet across GM's data centers.

• Support integration of Hardware-in-the-loop (HIL) Systems through issue identification triage configuration & code debugging and root cause analysis.

• Monitoring and responding to environmental alarms (power cooling and leak detection).

• Work with cross-functional teams to drive hardware and software changes by balancing short-term improvements and long term solutions to resolve issues. Issues are varied including network configuration issues to AV sensor connectivity issues car module connectivity etc.

• Running hardware diagnostics and replacing failing parts in a timely manner.

• Participate in on-call rotation for mission critical services.

• Bachelors Degree in related field or relevant work experience

• Experience working in Data Center Operations for 4+ years or related field

• CompTIA Server Plus CompTIA Network+ or CCNA certification or Equivalent work experience

• Considerable background in infrastructure build: structured cabling MDF/IDF/MPOE buildout as well as power and cooling

• Understanding of electrical and cooling systems with respect to data center environment

• In-depth knowledge of data center environments servers and infrastructure

• Experience installing monitoring and maintaining data center equipment

• Hands-on experience working with and debugging complex hardware systems

• Outstanding ability to work as part of a team provide support and resolve errors

• Ability to keep up with advancements in data center infrastructure and technologies

• Proficiency in detailing work processes

• Willingness to work off hours as needed to support maintenance and incidents

• Mentoring colleagues and maturing the program

• Ability to communicate effectively with customers and internal staff and effectively work in team environment

• We appreciate outstanding interpersonal skills!

• Able to participate in on-call rotation

• Ability to stand and crawl duck kneel lift and move up to 50 pounds over short distances

• Ability to climb ladders

• Travel within metro area as needed

• Occasional travel outside of the metro area for build and operations (15%)

• 3+ years of experience working in automotive robotics consumer electronics or aerospace industries.

• Prior experience with vendor management

• Hands-on experience with liquid cooled servers

• Experience developing or working on an end-to-end robotics system.

• Experience in interfaces between the vehicle platform actuators vehicle software and communication network.

• Solid understanding of modern data center infrastructure management (DCIM) - Sunbird Nautobot or other related products

• Effective leadership skills to drive standardization and efficiency across the team

• Experience in Hardware in Loop environment - continuous bench testing

• The salary range for this role: is $170000 to $230000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance job level and individual performance.
• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical dental vision Health Savings Account Flexible Spending Accounts retirement savings plan sickness and accident benefits life insurance paid vacation & holidays tuition assistance programs employee assistance program GM vehicle discounts and more.

What We Do

At General Motors our vision is to create a world with Zero Crashes Zero Emissions and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better safer and more equitable for all. Our industry and company are undergoing a once-in-a-lifetime technological transformation which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward together. We’re building vehicle software alongside its hardware hands-free driving that will lead to autonomy and EVs that charge your home for an all-electric future.

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