DE024439-Instructor Specialist

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: AL - Capability Development POSITION TITLE: Instructor Specialist WORK SETUP: Return to Office OVERALL PURPOSE: Primary responsibility is deployment of New Hire Process / Domain training, designing/customizing HRO training content per requirement and work in collaboration with Delivery and Mobilization for customized interventions and knowledge management. RESPONSIBILITIES: • Conduct training for new hires and recurrent training for employees in the areas of HRO domain, customer orientation, new products or processes, systems or tools used, etc. • Identify training needs, design curriculum and deliver domain – HRO training • Facilitate/Deliver any other domain training initiatives like domain cross training, Excel – HRO training recap sessions etc • Train in blending learning environment that includes Instructor led training and Virtual ILT • Assess relevant training needs for individuals and organization, in consultation with departmental heads, including assessment methods and measurement systems available. • Responsible for content research , training, outline creation and development of training modules and assessments • Stay informed as to relevant skill and qualifications levels required by employees for effective performance (Client and Internal requirements), and circulate requirements and relevant information to the organization / Leadership as appropriate. • Work with Capability Development Manager to produce plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary. • Organize training venues, logistics, transport as required to achieve efficient training attendance and delivery. • Deliver required industry, domain, functional and client systems and process training to both new hires and existing staff • Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training. • Recruit employees (as applicable). • Ensure all training activities and materials meet with relevant organizational and statutory policies. • Monitor, measure and report on employees’ training and development plans and achievements within agreed formats and timescales. • Develop self, and maintain knowledge in relevant field at all times. • Deploy TTTs as required by the organization. • Interact with training vendors and attend related training conferences and seminars. OTHERS: Project Shift Schedule: Rotation Shift Project Rest Day: Rotation Off Project/Team Location: Quezon Gateway Tower 2