DE032064-Procure to Pay Ops Assoc Manager

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Procure to Pay Ops Assoc Manager WORK SETUP: Return to Office RESPONSIBILITIES: • Provides responsibility for OTC & PTP Tower overall performance to meet all agreed SLAs and KPIs. • Responsible for activities assigned by the Service Delivery Lead. • Timely reporting of OTC & PTP day-to-day team performance and issues. • Assist Team in all activities performed within Manila Service Center including workload balancing and mediate concerns or clarifications balancing and mediate concerns or clarifications to Onshore Team. • Perform review and approval of processed documents by AP & AR Team for cash applications and billing. • Handle Client discussion including concerns, process clarifications and scope alignment. • Resolve complex inquiries including tasks and reports. • Monitor SLAs and provide metrics report for Management and Client. • Monitor Team and individual performances. • Handle procedure updates and coordinate approval and discussion with the Client. • Handle escalations and implement process controls. • Responsible for coaching and mentoring of direct reports. OTHERS: Project Shift Schedule: Rotation Project Rest Day: Rotation Project/Team Location: Taguig Uptown Bonifacio Tower 2

SKILL AND QUALIFICATIONS: • With at least 7 years relevant experience in PTP • 5 years supervisory experience • Must be open to consider at least 1 of the following experiences: 1. Creation of Purchase Order 2. Invoice Processing 3. Payment Processing • Open to any industry • Knowledge in SAP, Oracle, ARIBA, or Coupa is good to have

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