Demand Enablement Program Manager

• Lead key company-wide training, projects and initiatives from planning to delivery
• Gather, track, and organize requirements from multiple, cross-functional teams
• Act as a change agent and effectively utilize change management methodologies when deploying solutions and processes
• Conduct post-mortem after a change has been delivered to identify lessons learned and opportunities for improvement
• Facilitate live and virtual trainings and workshops to up-skill AEs to drive knowledge of Flexport products and services and increase productivity
• Develop digital courses, knowledge-base collateral, and onboarding checklists with subject matter experts
• Guide & program manage external vendor selection and training delivery needed to enable and engage internal client-facing teams
• Own one or many training programs for sales, account management, service and/or operations scopes
• Support a data-driven development strategy focused on standardized metrics and evaluation processes across all development programs and tools

• 5-7 years of demonstrated enablement experience leading complex, global programs and processes with increasing influence and responsibility
• Strong time management skills with a sense of urgency - proven ability to organize, prioritize, and manage multiple projects
• A knack for collaboration and relationship building, with global stakeholders at all levels
• Exceptional written and verbal communication skills with strong executive presence; you are skilled in packaging and presenting complex analysis and recommendations clearly
• A consultative and data-driven analytical approach to solving complex problems
• Strong spreadsheet, slide and narrative building skills
• Certifications in program, project and supply chain management tools is a plus
• A passion for change management and organization
• The ability to think critically and strategically
• A deep knowledge of Flexport’s core business is a plus
• Willingness to roll up sleeves to get things done
• A team player who plays the long game

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Worried about not having any logistics experience?

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

To learn more about what our tech teams have been up to, head to the Engineering Blog.