Department Specialist - UT (Hybrid Schedule)

Did you know that Zions Bancorporation is one of the nation's premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven't forgotten who keeps us in business, meaning we're committed to the success of our customers, and our employees. Here, the possibilities are endless - come for a job, stay for a career.

We are currently seeking a Department Specialist to support our Collections Department at Zions Bancorporation's new Technology Center located in Midvale, Utah. This position is a hybrid work schedule. The ideal candidate for this role will have the skills and experience necessary to meet the following responsibilities and qualifications:

• Provide a variety of staff support services to an organizational unit/department
• Administers various programs, projects, and/or processes specific to the operating unit served
• Provides customer service by interaction with 3rd Party Mortgage Servicer and other departments within the Bank. Assist others within and outside the company regarding issues related to the department
• Train and assist other employees
• Perform a variety of clerical duties, which may include, but not limited to, electronic safe keeping of records, answering phone, maintaining reports and other pertinent data
• Assist in preparation and control of records, statistics, and reports regarding mortgage servicing oversight, etc.
• Perform other duties as assigned

Qualifications:

• Requires High School diploma or equivalent and some office, administrative, clerical or other directly related experience.
• A combination of education and experience may meet job requirements.
• Basic knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures.
• Must have good customer service and communication skills, both verbal and written.
• Good problem resolution skills.
• Must be accurate and detail oriented.
• Working knowledge of various computer software including spreadsheets and word processing.