DevOps & SRE Engineer (Remote; Full Time; Multiple Openings)

JOB DESCRIPTION: Responsible for continuously ensuring RingCentral products and services are highly available, reliable, secure and scalable.
JOB DUTIES: Maintain 24x7 production environment with a high level of service availability; Perform quality reviews, manage operational issues to support and maintain RingCentral IT system software applications; Interface with Dev/QA/OPS teams to identify root cause analysis and reinstrument triggers to prevent future network degradation and outages; Explore and innovate new cloud and HA technologies, features, and tools; Partner with development teams in defining and implementing improvements in service architecture; Implement automation and orchestration for manual processes required to operate and deploy cloud services, be at the heart of developing new ideas into internal OPS/SRE tools by working closely with advanced technology and high IT professionals; Implement automated tests, automated deployments, and operational tools; Collaborate with Product and Support teams to plan and deploy product releases; Ensure services are designed with 24f7 availability and operational readiness and rigor; Implementation of proactive monitoring, alerting, trend analysis and self healing systems; Participate in on-call rotations, driving restoration and repair of service impacting issues.
REQUIRED SKILLS/TOOLS: Experience with Python; Bash; Go; Terraform; Docker; Kubernetes; PaaS services; AWS CLI; Ruby; CentOS; one of the following platforms: AWS, Azure or GCP; and one of the following tools: Ansible, Chef or Puppet is required.
EDUCATION/EXPERIENCE /
QUALIFICATIONS : U.S. Master's degree in Computer Science, Computer Engineering or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor's degree or equivalent in Computer Science, Computer Engineering or a related field plus five (5) years of related experience, is required. Within the foregoing parameters, any suitable combination of education, training and experience is acceptable.
*** Documentary verification of education/experience required ***
JOB LOCATION: Remote US
SALARY: $136,053/year
Apply online by clicking the button below or email [email protected].
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