Director AI Advisory

Uniphore is one of the largest B2B AI-native companies—decades-proven built-for-scale and designed for the enterprise. The company drives business outcomes across multiple industry verticals and enables the largest global deployments.  
  
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI Knowledge AI Emotion AI workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice video and text and how to analyze all types of data.  
  
As AI becomes more powerful every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people machines and data: all in the service of creating the most human processes and experiences for customers and employees.   

Job Description:
 

Role Overview

As a Director AI Advisory you will serve as a senior strategic partner to Global 2000 customers and internal cross-functional teams. You will shape enterprise AI transformation journeys that align business priorities with Uniphore’s Business AI Cloud platform—driving outcomes from vision through value realization. This role requires a trusted advisor who can engage C-suite stakeholders translate business challenges into strategic AI solutions and collaboratively deliver impact at scale.

You will be expected to support growth by enabling customers to operationalize agentic AI elevate enterprise capabilities and expand advisory influence across the lifecycle of the customer relationship.

Key Responsibilities

Enterprise Transformation Advisory

• Serve as a trusted executive advisor to C-suite leaders on AI strategy responsible AI governance organizational readiness and change management.
• Lead high-impact executive discovery workshops to uncover strategic priorities pain points and high-value use cases across business functions.
• Translate complex business challenges into strategic AI solution blueprints aligned to the Uniphore Business AI Cloud including orchestration models agentic workflows data governance and security.
• Develop compelling AI value propositions success metrics ROI frameworks and business cases that resonate with enterprise stakeholders.

Pre-Sales & Strategic Pursuits

• Partner deeply with Sales Solution Engineering Product and Marketing to shape transformative AI narratives tailored to enterprise scale.
• Represent Uniphore in executive-level engagements including pursuits RFP responses and strategic presentations.
• Align BAIC capabilities with customer AI maturity strategic priorities and competitive differentiators to influence deal strategy and solution design.

Post-Sales Enablement & Value Realization

• Act as the strategic AI advisor through onboarding implementation and scaling phases to ensure outcomes are aligned to executive intent.
• Guide customers through use-case prioritization sequencing and road-mapping for scalable agentic AI adoption.
• Collaborate with Delivery Customer Success and Engineering to ensure advisory insights inform execution risk mitigation and adoption strategies.
• Lead executive value reviews measure realized outcomes and inform expansions or roadmap evolution.

Internal Advisory Leadership & Capability Growth

• Contribute to the development of reusable playbooks frameworks and methodologies that formalize AI advisory best practices across Uniphore.
• Mentor and elevate advisory team members to ensure consistent execution excellence and thought leadership.
• Provide strategic feedback into product and platform roadmaps based on enterprise insights helping shape future BAIC innovation.

Experience & Skills

Executive & Business Acumen

• Demonstrated executive presence with the ability to influence and challenge leaders at the CEO CIO CDO COO and CMO levels.
• Strong track record in enterprise transformation digital strategy management consulting or strategic advisory roles.
• Ability to link advanced AI capabilities to measurable business outcomes with clarity and precision.
• Exceptional facilitation storytelling workshop leadership and whiteboarding skills.

AI & Technology Expertise

• Deep understanding of agentic AI principles enterprise AI architectures LLMs orchestration layers and platform design.
• Familiarity with enterprise concerns around data governance security compliance and risk management in AI deployments.
• Ability to translate technical capabilities into business value with comfort engaging across technical and non-technical stakeholders.
• Experience with SaaS cloud-native solutions and large enterprise integrations.

Preferred Domain Knowledge

One or more of the following is highly desirable:

• Customer Experience (CX) 
• Contact Center / Conversational AI
• Marketing
• Revenue Operations
• Compliance Risk and Quality
• Employee Experience or Knowledge Management

Industry Expertise

Experience in two or more of the following:

• Banking
• Insurance
• Telecommunications
• Retail

Professional Background

• 10+ years of experience in management consulting enterprise advisory AI strategy or digital transformation.
• Proven success engaging Fortune 500 / Global 2000 enterprises through both strategic pursuits and delivery phases.
• Demonstrated exposure to enterprise AI platforms cloud ecosystems or emerging enterprise technologies.

Who You Are

You combine strategic vision business rigor and technology fluency. You thrive in fast-paced environments communicate with impact and can operate across diverse stakeholder groups. You are as comfortable leading a boardroom conversation as you are translating strategy into actionable execution plans.

Hiring Range:

The specific rate will depend on the successful candidate's qualifications and prior experience.

In addition to competitive base pay this position also includes an annual incentive opportunity based on target achievement  pre-IPO stock options benefits including medical dental vision 401(k) with a match and more plus generous paid time off paid holidays paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference:

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race color religion sex sexual orientation disability veteran status and other protected characteristics.
 
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience please visit www.uniphore.com.

What We Do

The Uniphore Business AI Cloud spans agents models knowledge and data combining the simplicity of consumer AI with the rigor security and scalability the enterprise demands. Business users can harness AI effortlessly and deliver outcomes immediately while CIOs gain the foundation to build powerful AI applications embedded into workflows and trained on enterprise data.Built for the Enterprise backed by AI LeadersBacked by NVIDIA AMD Snowflake and Databricks Uniphore brings a unique combination of capital and strategic alignment — validating its position as the definitive Business AI leader. Recent acquisitions of ActionIQ Infoworks Orby AI and Autonom8 further cement Uniphore's AI talent depth and accelerate outcomes for clients.A Complete Composable PlatformUniphore is designed to be:Sovereign — run on any public cloud private cloud or on-premises with full control over your data and AI models.Composable — choose your layer model or component—vector DBs knowledge graphs data compute and beyond.Secure — embedded guardrails observability and AI security ensure trusted compliant and enterprise-grade protection.Trusted at ScaleOver 2000 global businesses — including many of the Fortune 500 — rely on Uniphore every day to drive growth improve efficiency and deliver personalized customer experiences. Customers include leaders across industries like Skechers LastPass Atlassian HP Allstate Sony and more.Industry RecognitionNamed to Inc.'s Best in Business ListListed on the Deloitte Technology Fast 500Recognized in reports by Gartner Forrester and IDCFrom Pilot to ProductionThrough strategic collaborations with industry leaders like KPMG Cognizant Rackspace Databricks and Snowflake Uniphore helps organizations move beyond experimental AI pilots to production-grade deployment — operationalizing AI agents across internal and client-facing workflows at scale.