Lead execution of Responsible Use of AI (RUAI) approvals and AI risk oversight. Coordinate cross-functional reviews assess and document AI risks improve governance tools/workflows and escalate material issues to leadership. Engage use case owners vendors and control partners to ensure compliance with AI regulatory and control frameworks.

Description and Requirements
The Team You Will Join
Join our Global Risk Management Group where you'll play a key role in safeguarding the company ensuring we deliver on our commitments to customers and stakeholders and driving responsible growth. As part of our team you'll identify monitor and mitigate both financial and non-financial risks across the organization. Leverage your expertise as the second line of defense to advise our business on effective risk management strategies. This means challenging ideas implementing robust controls and enforcing guardrails to foster responsible business growth. Join us in advancing MetLife's legacy of trust through exemplary risk management practices.
The Opportunity
This position will join the AI Risk Management team within Global Risk Management. This team provides second line oversight and review and challenge activities for AI initiatives across the Enterprise including the Responsible Use of AI approval process. The team partners closely across risk business technology and control functions to enable moving with speed and discipline.
This role supports the Responsible Use of AI (RUAI) governance and approval process. The role will engage with use case owners and control partners to enable timely assembly and review of use cases in alignment with the RUAI policy and standard. In particular the role requires ensuring adequate materials including questionnaire responses and control artifacts are collected; agenda-setting and facilitating meetings between control partners use case owners vendors and others; and raising issues and heightened risks to AI Risk Management leadership for decisioning when necessary. Success in this role requires not only strong project and stakeholder management skills and sound judgment but enough fluency in AI business processes and risk concepts to engage substantively and challenge where needed.
Key Responsibilities

• Manage day-to-day RUAI approval execution-intake coordination risk assessment and documentation
• Partner with use case owners to improve submission quality ensuring completeness and alignment with governance standards
• Coordinate cross-functional engagement with control partners including scheduling agendas and follow-ups
• Conduct and review risk assessments identifying issues and escalating as needed while ensuring clarity and consistency
• Enhance governance processes by improving tools/workflows and identifying recurring risk patterns to support reporting and insights

Required Qualifications

• Bachelor's degree in a quantitative or technical field (e.g. statistics economics computer science data science actuarial science information systems)
• Experience in financial services or other regulated industries
• Knowledge of AI regulatory frameworks and control areas (e.g. privacy AI ethics model risk data governance information security)
• Proven ability to coordinate complex cross-functional initiatives and engage both technical and non-technical stakeholders
• Strong communication synthesis and issue-management skills with familiarity in AI/ML concepts and risk/control frameworks

Preferred Qualifications

• 3+ years in AI risk or technology governance within cross-functional control environments including emerging risk program development
• Strong knowledge of insurance operations/products with relevant advanced degree or credential (e.g. quantitative field law risk actuarial security or privacy)
• Experience with AI/ML platforms (e.g. Azure Databricks Domino Langchain) and governance in regulated settings

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $128800 - $171700 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health financial wellness and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision dental insurance and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services a retirement pension funded entirely by MetLife and 401(k) with employer matching group discounts on voluntary insurance products including auto and home pet critical illness hospital indemnity and accident insurance as well as Employee Assistance Program (EAP) and digital mental health programs parental leave paid time off paid holidays volunteer time off tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" Fortune World's 25 Best Workplaces™ as well as the Fortune 100 Best Companies to Work For® MetLife through its subsidiaries and affiliates is one of the world's leading financial services companies; providing insurance annuities employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East.
Our purpose is simple - to help our colleagues customers communities and the world at large create a more confident future. United by purpose and guided by our core values - Win Together Do the Right Thing Deliver Impact Over Activity and Think Ahead - we're inspired to transform the next century in financial services. At MetLife it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race color national origin religion creed sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity or expression age disability marital or domestic/civil partnership status genetic information citizenship status (although applicants and employees must be legally authorized to work in the United States) uniformed service member or veteran status or any other characteristic protected by applicable federal state or local law ("protected characteristics").
If you need an accommodation due to a disability please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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