Director, Business Intelligence Sales Engineer

Job Title

Director, Business Intelligence Sales Engineer

Amadeus delivers the most comprehensive and accurate hospitality data available today, which enables hoteliers to confidently maximize their revenues, increase their occupancy and streamline their operational performance.

Summary of the role:

The role will work with a wide range of stakeholders-including executives, sales teams, customers, etc. The goal is to use strong Business Intelligence technical skills to explain the benefits of our Business Intelligence products to customers and to show how our products are better than the competitors and provide value to our customers. Key areas of ownership include partnering with the Field and Specialists to generate interest in getting customers to buy our products, lead the commercial offer, and provide post-sale support to secure usage and subsequent renewal. This role will help drive revenue and profitability through executing our go-to-market strategy, driving customer retention and cross-sell programs, and working with our Product teams to provide customer feedback and prioritize the roadmap.

In this role you'll:

• Act as both a megaphone and a conduit for communication between product, sales, and customers. Consistently and concisely distribute product information and enhancements to the sales force relating to pricing, administration, value proposition, product changes and modifications, and competitive analysis.
• Capture and elevate feedback from the field, such as new competitive threats, specialized market needs, client response to value proposition, etc. to the product team.
• Provide post sale customer counselling on using and extracting value from the Business Intelligence products to secure usage of the solutions and secure subsequent renewals.
• Consult with customers to help them make sense of highly technical data products and choose a product that best solves their problems. Participate in large customer engagements to win and retain Business Intelligence business by acting as expert and pulling together data products into a cohesive strategy.
• Be the voice of the customer, providing clear and actionable product feedback and recommendations for enhancements that will drive business value.
• Market the BI products to customers through direct 1:1 customer engagement or 1: many customer webinars. Help shape the Structure the commercial proposals and ultimately assist the Seller in closing the sale.
• This role will prepare and deliver presentations and webinars to support new product launches and explain products to our customers and prospective customers.
• Build confidence and expertise amongst our sales force in Business Intelligence by becoming the "product expert" they can turn to for questions and advice. Spend time in field with prospects and sale people. Demonstrate successful selling techniques, identify, define and share best practices, help to develop and conduct best practice & web education training, and work one-on-one with Seller to ensure confidence & expertise.

About the ideal candidate:

• Bachelor's Degree required
• 10+ years of hotel experience
• Good presentation skills and confidence presenting to senior stakeholders
• Travel expectation ~25%

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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