Director Business Systems Architecture

Ready to join a team that’s all in? At Imprivata we deliver unified access and security management programs that eliminate friction empowering healthcare and mission-critical organizations to work smarter faster and more securely.

We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity embraces challenge and fosters excitement. We are constantly raising the bar on what’s possible owning the outcome of our triumphs and trials staying nimble amidst change and cultivating an environment where we win together. Here your ideas matter your differences are celebrated and your work drives real results—for your career your teammates and our customers.

When you join Imprivata you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.

We are seeking a Director Business Systems Architecture to join our team. This is a hybrid opportunity based in Waltham MA.

Job Summary

The Director Business Systems Architecture and Engineering will lead the evolution of Imprivata’s Salesforce-based Go-To-Market (GTM) platform into an AI-enabled revenue system. This role combines platform architecture engineering leadership and AI-driven innovation to modernize how Sales Revenue Operations Customer Experience and Customer Success teams operate. The position is responsible for leading a team of Salesforce engineers designing scalable platform solutions and introducing AI-assisted development and intelligent automation to improve productivity and accelerate delivery.

Duties and Responsibilities

GTM Platform Architecture

• Design and evolve the architecture for Salesforce and related GTM platforms including Sales Cloud Service Cloud and Experience Cloud.
• Support the full revenue lifecycle including lead management quoting contracting onboarding and renewals.
• Define scalable data models integration patterns and solution design standards across the GTM ecosystem.
• Collaborate with business stakeholders to align platform capabilities with operational and strategic objectives.

Engineering Leadership

• Lead mentor and develop a team of Salesforce developers and platform engineers.
• Establish engineering best practices across software development testing CI/CD release management and platform scalability.
• Partner with product management and program management teams responsible for backlog prioritization and delivery planning.
• Drive operational excellence through governance documentation and continuous improvement initiatives.

AI-Enabled Development

• Introduce AI-assisted engineering practices including AI copilots for coding testing documentation and development workflows.
• Leverage generative AI tools to accelerate solution design backlog analysis and engineering productivity.
• Measure and improve engineering performance metrics including cycle time velocity quality and productivity.

AI-Driven GTM Automation

• Identify opportunities to embed AI capabilities into GTM workflows including pipeline insights opportunity prioritization forecasting and renewal management.
• Evaluate and implement Salesforce AI capabilities and emerging AI technologies to automate processes and deliver intelligent business insights.
• Collaborate with business leaders to prioritize AI-driven innovation opportunities.

Solution Delivery and Governance

• Oversee development and delivery of Salesforce enhancements integrations and automation solutions.
• Ensure solutions meet enterprise standards for scalability security compliance and governance.
• Partner with enterprise architecture security finance data and customer-facing teams to ensure alignment across business systems.
• Monitor platform health adoption and performance to ensure reliable and scalable operations.

Additional Responsibilities

• Other duties as assigned and required.

Required Qualifications

• Bachelor’s degree in Computer Science Information Systems or a related field. 
• 7–10+ years of experience working with Salesforce platform engineering or enterprise business systems. 
• 7–10+ years of experience leading Salesforce developers or platform engineering teams. 
• Experience supporting GTM and revenue operations workflows including quote-to-cash renewals or customer lifecycle management. 
• Strong experience designing Salesforce integrations with ERP billing and other enterprise platforms. 
• Experience with AI-assisted development tools and generative AI platforms. 
• Strong understanding of Salesforce platform architecture and ecosystem capabilities. 
• Knowledge of enterprise integration patterns APIs middleware and data architecture. 
• Demonstrated leadership and team development skills. 
• Strong analytical problem-solving and communication skills. 
• Ability to influence cross-functional stakeholders and drive strategic initiatives. 
• Experience working in highly collaborative fast-paced environments. 

Desired Qualifications

• Salesforce Platform Developer certification
• Salesforce Administrator certification
• Salesforce Sales Cloud Consultant certification
• Salesforce Service Cloud Consultant certification

This position offers a total compensation range of $273600.00 to $285600.00 (inclusive of base salary and variable compensation such as bonuses and incentives). In addition more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors such as a candidate’s location skills experience and qualifications.

At Imprivata we have a top-notch work environment developmental opportunities a competitive total rewards package and the desire to have fun. If you have the skills and qualifications as we have described above we want to hear from you!

Imprivata provides equal employment opportunities regardless of race religion age sex national origin disability status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

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What We Do

For more than two decades Imprivata has been redefining how life- and mission-critical industries secure and manage digital identities. We empower healthcare and enterprise organizations to enable fast compliant and secure access to technology—allowing clinicians and staff to stay focused on what matters most: patient care and operational excellence. Our digital identity platform is purpose-built for complex environments where every second counts and security can never take a back seat. From authentication and access management to device application and identity governance Imprivata provides a unified approach that balances usability with protection. Trusted by the world’s leading healthcare systems and enterprises in over 45 countries we deliver solutions that improve efficiency safeguard data and drive digital transformation. At Imprivata our commitment goes beyond technology—we partner closely with our customers to ensure their success every step of the way.

Why Work With Us

At Imprivata every voice matters. We’re a global team driven by innovation compassion and collaboration. Together we live our values—Raise the Bar Own the Outcome Stay Nimble and Win Together—while making a real impact on healthcare technology and the communities we serve.

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