Director, Enterprise Business Resiliency

Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

Zions Bancorporation Risk Learning Team is currently hiring a Director, Enterprise Business Resiliency to join the Enterprise Business Continuity team.

The ideal candidate will have the skills and experience necessary to fulfill the following responsibilities:

• Responsible for building and management the Enterprise's Office of Resiliency, which will be responsible for strengthening the enterprise's resilience capabilities while ensuring it is aligned with ongoing regulatory changes.
• Leads, plan and manage the activities of the Resilience Program while collaborating with numerous resilience and business partners.
• Leads the evolution of resilience at Zions with Internal Partners.
• Interacts with a multitude of business and resilience-related organizations across the enterprise.
• Interactions with these organizational units and functions may evolve in the long-term as this leader works with management to define the vision for the Office of Resiliency.
• Maintains a current perspective of Zions' resilience posture and continue to evolve Zions' existing resilience capabilities in line with industry practices and regulatory expectations.
• Maintains a current understanding of regulatory trends and communicates to internal partners to ensure that regulatory changes in the resiliency area are understood and addressed.
• Keeps abreast of technological innovations and enhancements to identify situations where business operations may be enhanced, and efficiencies introduced.
• Maintain, implement and manage a strategic and tactical roadmap to address the current and future role of the Resilience Program, obtaining management approval when necessary.
• Executes on roadmaps to continuously improve enterprise resilience.
• Implement and monitor projects/programs against major milestones and take preventative/corrective action as appropriate to ensure delivery on time, within budget, according to specifications.
• Ensures that all processes utilized are efficient, deliver high quality, defined, documented, measured and maintained.
• Ensure all changes to processes are communicated, documented, and implemented through established methodology and communicated to other operations.
• Communicate with staff and management on objectives, priorities, performance standards, plans, unit accomplishments, etc., on a regular basis.
• Establish a comprehensive accountability framework for the Resilience program - build alignment and agreement with internal partners to ensure clarity of mandate across the different resilience related capabilities across the enterprise.
• Oversee maintenance of Zions' critical business processes and Process Owners inventory, critical business process end-to-end maps identifying technology, people, third parties, facilities.
• Liaise with the business to identify impact tolerances, disruption risk scenarios to assess business lines and their components.
• Identify resilience measures and metrics across the business line's components.
• Develop monitoring and reporting programs across business lines, scenario test disruption of assets to validate impact tolerances.
• Report and develop investment case to remediate gaps.
• Provide direction, motivation, coaching, and developmental opportunities and ensure that the appropriate skills are obtained by staff.
• Responsible for area budget and monthly financial reports.
• Responsible for hiring, training, performance evaluations and supervising staff.
• Other duties as assigned.

Qualifications:

• Requires a Bachelor's degree in Information Technology, Computer Science, Business Administration or related field
• 10+ years of Operational Resilience, Business Continuity Management, or Disaster Recovery experience at both a technical and business level, Business Resiliency policies and procedures or other directly related experience.
• Strong technology and management experience required.
• Motivational, budgeting and project management experience.
• Requires an extensive in-depth industry knowledge of Business Continuity, Disaster Recovery, Incident and Crisis Management and Exercises and Testing specific to the banking industry for both technical and business environments.
• Expert knowledge of business resiliency plans, systems processes and procedures.
• Exceptional project management, analysis, problem resolution and organizational skills.
• Extensive in-depth risk assessment and solution management skills.
• Strategic thinking and ability to work across silos efficiently.
• Flexible and able to adapt to changing environments.
• Highly refined and professional verbal and written communications.
• Ability to simplify and present complex topics to Executive management in multiple media.
• Ability to influence, partner and negotiate with executives and senior staff across the enterprise.
• Experience delivering results in a fast-paced, highly regulated, deadline driven environment.
• Executive level leadership experience managing a complex organization.
• Advanced knowledge of computer and various computer software.