Director, Global HR Operations

At G-P, our mission is to break down barriers to global business, enabling opportunities for everyone, everywhere. With remote-first and diverse teams all around the world, our people are the key to achieving this mission. That’s why we trust our Dream Team members with the flexibility and autonomy to do their best and most innovative work, encourage and support their personal growth and career development, and believe in recognition for a job well done.  

The work you’ll be a part of here will have a positive impact on people and their work/life possibilities around the world. Our industry-leading SaaS-based Global Employment Platform™ enables our customers to expand and grow into 180+ countries, creating more opportunities for global success – without requiring entity or subsidiary setup. Beyond the power of our platform, we never forget that behind every hire is a human being. And that brings us to you. 

Beyond a competitive compensation and benefits package, what we offer to all employees is the clear and simple promise of Opportunity Made Possible. Come expand your skills in new ways and experience the thrill of impacting the way the world works, today and in the future.  

Role and Responsibilities:

• Plan, direct, coordinate, and oversee HR operational activities for the EMEA region, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization, while ensuring alignment with corporate goals, policies, and objectives
• Lead, mentor and coach a team of HR professionals responsible for supporting G-P’s customers and professionals
• Ensure timely and accurate delivery of HR solutions to customers and professionals in the EMEA region through successful achievement of SLAs; ensure customer and professional satisfaction
• Partner with HR Operations leaders in other regions to ensure consistent delivery of HR solutions to customers and professionals globally
• Partner with key stakeholders in Legal, Sales, Finance, Payroll, and Benefits to deliver efficient, effective, and compliant HR solutions based on the overall needs of the Customer
• Manage local accountants, benefits brokers, HR advisors and other partners 
• Responsible for addressing and preventing issues, meeting target goals, and controlling operational costs
• Negotiate with potential new customers and existing customers expanding across Europe
• Lead and support HR operations projects

Required Skill-set:

• Bachelor’s degree; Master’s degree a plus in Human Resources, Business Administration, Management, or related field
• 8+ years of experience in related role including HR management or customer service
• Customer-centric and product-focused mindset
• Deep and well-rounded knowledge of HR practices across the EMEA region
• Demonstrated people management and leadership skills: you know how to build, mentor, and grow a team of world-class HR professionals
• Experience interacting with people internationally
• Technical fluency
• Experience with Microsoft Excel, Word, Outlook, and SharePoint
• Excellent project management skills with ability to prioritize and track multiple tasks and deadlines
• Self- motivated with the ability to own and drive initiatives to completion; capable of taking full ownership over their work when required The right person will thrive in a "roll up your sleeves" environment, loves solving people problems and can pivot quickly.
• Best-in-class interpersonal skills, with the ability to quickly build rapport and establish trust and understanding of customers, professionals, global partners, and cross-functional teams at G-P; natural ability to leverage relationships to drive growth
• Assertive problem-solver with ability to think strategically and execute tactically
• Experience liaising with and coordinating multiple team members to drive toward a common goal

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the National Vetting Bureau (Children and Vulnerable Persons) Act 2012, the Private Security Services Act 2004, and the Criminal Justice (Spent Convictions and Certain Disclosures) Act 2016.