Director Hands-on Content

Job Description:

As the Director Hands-on Content you will set the vision and operational strategy for producing and scaling high-quality hands-on experiences for the Pluralsight platform. You will lead a team of individual contributors responsible for delivering hands-on labs and interactive experiences at scale while driving alignment across Content Product and Engineering on the future of hands-on experiences at Pluralsight.

You will be accountable for balancing innovative new ways to deliver hands-on experience with quality and throughput. You’ll partner closely with R&D Engineering and Product to improve the technical foundations of lab delivery and create a scalable measurable production system.

• A strategic operator who can translate business goals into scalable production systems measurable outcomes and technical requirements.
• A technical leader who can engage in platform-level discussions (lab architecture automation telemetry reliability) and guide technical direction without needing to be the primary engineer.
• Comfortable working with technical documentation structured templates validation frameworks and QA systems.
• A proactive problem solver and facilitator; you remove blockers and ensure teams are set up for success by seeking ways to improve processes and iterate on our hands-on experiences.
• A collaborator with a proactive communication style willing to contribute while also operating autonomously with the ability to lead through change and growth.

• Lead and develop Technical Content Producers drive career growth performance management and team structure planning.
• Own the production operating model: intake prioritization staffing/capacity planning delivery forecasting and roadmap alignment.
• Oversee the production of hands-on labs and experiences across your team ensuring content meets standards and is delivered to schedule.
• Identify and implement improvements and workflow efficiencies; establish repeatable processes and governance across teams.
• Identify surface and mitigate risks associated with project scope and schedules; drive resolution across stakeholders.
• Contribute to content standards and processes.

• Technical proficiency in software development IT Operations DevOps Cloud or similar technologies
• Ability to establish technical standards for lab creation including: environment configuration validation/testing practices versioning strategy and maintenance practices.
• Background in lead automation and tooling improvement planning in coordination with R&D Engineering and Product to increase lab reliability reduce production time and improve learner experience
• Ability to evaluate lab platform capabilities and constraints and translate them into production standards and team guidance.
• Previous background in an education or instructional environment or similar preferred.

• 5–8+ years of experience in technical content creation content production or learning experience delivery.
• 3+ years of people leadership experience including leading senior ICs and/or managers.
• Demonstrated experience as a technical practitioner (ex: software engineer systems administrator cloud engineer DevOps practitioner security engineer or equivalent) with the ability to troubleshoot real-world technical environments.
• Participate in technical deep dives related to lab capabilities topical accuracy and delivery
• Strong understanding of hands-on content creation processes and standards including a strong working knowledge of the technical underpinnings of hands-on platforms and tooling.
• Demonstrated ability to lead complex cross-functional initiatives involving Content Product Engineering and Marketing.
• Proven ability to assess multiple project needs prioritize effectively and manage tradeoffs across scope schedule and quality.
• Ability to provide constructive feedback coaching and mentorship; build high-performing teams through development and accountability.
• Experience working in fast-paced teams and the ability to work asynchronously with remote teams across time zones.
• This is a remote role; however applicants located within 45 miles of our Westlake/Dallas TX office should expect to work on-site Tuesday through Thursday with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration quicker decision-making and a stronger culture while still providing flexibility.

• We’re a blended workplace where team members work remotely or in a hybrid setup depending on their role and location
• We’re mission driven and guided by our culture pillars
• We have a strong commitment to diversity and belonging
• We cultivate a culture of trust autonomy and collaboration
• We’re lifelong learners and champion team member growth and advancement
• We’ve got you covered - team member benefits include competitive compensation packages medical coverage unlimited PTO wellness reimbursements Pluralsight subscription professional development funds and more.

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence cloud computing cybersecurity software development and machine learning. Pluralsight provides highly curated content developed by vetted technology experts industry leading skill assessments and hands on immersive learning experiences designed to help individuals skill-up faster.

This role is primarily performed in an office or home office setting and involves standard computer-based work.

Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability age or veteran status. We also consider qualified applicants with criminal histories consistent with EEOC guidelines and local laws.

If you need an accommodation to apply interview or perform essential job functions please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity equity inclusion and belonging in our DEIB Report.

The annual US base salary range for this role is $148200 - $19500 USD. Actual compensation will depend on location skills experience and other factors. Additional benefits and bonuses may apply.

Applications must be submitted within 90 days after the initial posting date to be considered.

Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.

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What We Do

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence cloud computing cybersecurity software development and machine learning. Pluralsight offers highly curated content developed by vetted technology experts industry leading skill assessments and hands-on immersive learning experiences designed to help individuals skill-up faster. The company is headquartered in Westlake Texas with office hubs in India and Ireland.

Why Work With Us

Pluralsight is a place for builders who believe learning changes everything. Here you’ll help shape the future of tech upskilling grow with purpose and thrive alongside teammates who care deeply about their craft each other and the impact we create together. Join us and make your mark.

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