Director Implementations

In this role, you will lead enterprise-grade healthcare implementations from design through go-live, ensuring strong governance, cross-functional alignment, and successful delivery of revenue cycle management solutions.

• Lead end-to-end implementation planning, solution design, configuration oversight, testing, go-live, and post-launch stabilization
• Facilitate client workshops to define requirements, validate workflows, and translate business needs into system configurations
• Oversee offshore and cross-functional delivery teams, ensuring quality, prioritization, and timely execution of configuration and build activities
• Partner with product, engineering, SMEs, and PMO teams to resolve issues, manage dependencies, and ensure alignment across all stakeholders
• Ensure implementation quality through structured QA, testing validation, and defect management processes
• Manage project risks, scope changes, timelines, and budgets while maintaining delivery accountability
• Drive measurable client outcomes such as improved revenue cycle performance, operational efficiency, and denial reduction

Requirements:

The ideal candidate brings deep healthcare IT implementation experience with strong leadership capabilities and expertise in revenue cycle management systems and workflows.

• 10–15+ years of experience in healthcare IT, EHR, or revenue cycle management implementations
• 5+ years in solution design, implementation leadership, or solution architecture roles in client-facing environments
• Strong experience with enterprise healthcare systems such as Epic, Cerner Millennium, or similar platforms
• Deep knowledge of revenue cycle management processes including front, mid, and back-office workflows
• Proven ability to translate complex clinical and operational workflows into scalable system designs
• Experience managing distributed teams, including offshore configuration, testing, and deployment resources
• Strong leadership, stakeholder management, and communication skills across executive and operational audiences
• Bachelor’s degree in Business, Healthcare Administration, Information Systems, or related field

Benefits:

• Competitive annual salary range ($150,000 – $175,000), based on experience and location
• Comprehensive healthcare coverage (medical, dental, and vision)
• 401(k) retirement savings plan
• Paid time off and holiday benefits
• Opportunity to lead high-impact healthcare transformation initiatives
• Exposure to large-scale enterprise implementations and cross-functional leadership experience
• Collaborative, mission-driven environment focused on improving healthcare operations.