Director Merchandising & Gifting

• Define and execute the eCommerce strategy for DK Shop including merchandising pricing and promotional planning to improve conversion.
• Own and scale DK Shop and gifting P&L driving revenue growth cost efficiency and overall business performance.
• Identify prioritize and implement opportunities to improve efficiency and scale including vendor consolidation cost optimization and process improvements.
• Oversee and optimize inventory management demand forecasting fulfillment and shipping operations.
• Build and manage relationships with vendors brands and fulfillment partners negotiating contracts and improving cost structure.
• Own the end-to-end operational lifecycle across merchandising and gifting ensuring scalable and efficient systems.
• Define and track KPIs across merchandising and gifting; leverage data to measure ROI improve performance and inform business decisions.
• Partner cross-functionally to align on strategic priorities and lead a high-performing team driving accountability execution and continuous improvement.

• Bachelor's degree or equivalent experience with at least 8 years of experience across eCommerce retail merchandising or DTC businesses with exposure to gifting hospitality or VIP programs as a plus.
• At least 4 years of leadership experience with demonstrated success owning or influencing a revenue-driving business or channel.
• Strong eCommerce expertise with a deep understanding of conversion AOV and digital merchandising.
• Proven experience managing P&L and driving cost optimization margin improvement and operational efficiency.
• Demonstrated success managing vendors negotiating contracts and optimizing partner ecosystems.
• Strong operational expertise across inventory management fulfillment and logistics with the ability to build scalable processes.
• Data-driven mindset with experience using analytics to inform strategy and measure performance and guide decision-making.
• Exceptional attention to detail strong taste level and ability to operate strategically while remaining hands-on in a fast-paced environment.

What We Do

It's simple at DraftKings we believe life is more fun when you're in on the action. For that reason we’re committed to responsibly creating the world’s favorite games and betting experiences. We’re developing the most innovative and entertaining real money products and offers; to forever transform how people experience sports; to be a fully vertically integrated sports betting operator. It's our ultimate goal to build the best most trusted and most customer-centric destination for our players. We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets developing cutting-edge products and shaping the future of responsible gaming.

Why Work With Us

Here “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth help us win as a team and create unforgettable moments for our customers. Ready to own what’s next?

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