Director of Client Services

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Client Services in United States.

This is a senior, delivery-focused leadership role responsible for owning strategic enterprise client relationships and ensuring the successful execution of complex technology engagements. The position blends hands-on delivery oversight with account growth, requiring a leader who can operate at both strategic and operational levels. You will serve as the primary client partner for senior stakeholders, including VP- and C-level executives, building trust through consistent execution and measurable outcomes. The role spans end-to-end responsibility across delivery performance, account strategy, and commercial growth. You will also act as a key bridge between technical teams and business stakeholders, ensuring alignment on scope, priorities, and results. Operating in a fast-paced, global, fully remote environment, you will help shape long-term partnerships by turning delivery excellence into sustained account expansion.

This role is responsible for leading end-to-end delivery and growth across complex enterprise client engagements while ensuring strong governance, execution quality, and relationship management.

• Own delivery across large-scale consulting and technology engagements from initiation through execution and long-term account expansion
• Serve as the primary client-facing leader, building and maintaining trusted relationships with senior executive stakeholders
• Identify, manage, and mitigate delivery risks while ensuring alignment on scope, timelines, and outcomes
• Develop and execute account growth strategies that align client objectives with organizational goals
• Drive account expansion by uncovering new opportunities through strong delivery performance and relationship development
• Oversee account operations including forecasting, staffing, contracts, SOWs, procurement, and invoicing
• Coach and guide delivery teams to ensure alignment, accountability, and high performance
• Act as the bridge between technical teams and business stakeholders to translate strategy into successful execution

Requirements:

The ideal candidate is an experienced consulting and delivery leader with a proven ability to manage enterprise accounts, drive growth through execution, and operate effectively in dynamic environments.

• 8+ years of experience in consulting, professional services, or enterprise technology delivery roles
• Proven track record of growing accounts through delivery excellence and relationship management
• Strong executive presence with the ability to influence and engage VP- and C-level stakeholders
• Experience managing complex delivery teams, financials, contracts, and operational account structures
• Ability to operate in fast-paced, lean, and ambiguous environments while maintaining strong execution discipline
• Strong communication skills with the ability to align technical and non-technical stakeholders
• Hands-on leadership style with a willingness to engage directly in delivery challenges

Benefits:

• Competitive base salary plus uncapped share of profit generated from your portfolio
• Fully remote, flexible working environment
• High-autonomy, high-trust culture focused on outcomes and ownership
• Opportunity to work with a globally distributed team across 130+ countries
• Exposure to high-impact enterprise transformation and technology modernization projects
• Strong professional growth potential in a scaling global organization.