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Job description
Team: Others
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of MRO and PD Services in United States.
This is a high-impact leadership opportunity for a commercially driven professional with deep expertise in manufacturing services, operations, and business development. In this role, you will lead the strategic growth of Maintenance, Repair & Operations (MRO) and Product Development (PD) services across a fast-paced and innovation-focused environment. You will oversee revenue growth initiatives, strengthen customer relationships, and guide cross-functional teams to deliver scalable and high-quality service solutions. The position combines strategic planning, operational leadership, and customer engagement to drive long-term business value. You’ll work closely with commercial, engineering, and operational stakeholders while shaping go-to-market strategies and improving service delivery performance. This role is ideal for a leader who thrives in dynamic environments and is passionate about helping organizations innovate faster and more efficiently.
Accountabilities:
- Lead the overall strategy, growth, and P&L management for MRO and PD Services, ensuring profitability, customer retention, and long-term market expansion.
- Identify and develop new service-based business opportunities within existing accounts and emerging markets to support revenue diversification.
- Collaborate with Sales, Marketing, Product, and Engineering teams to position service offerings as strategic differentiators in the marketplace.
- Build and maintain executive-level relationships with enterprise customers, OEMs, distributors, and technology partners.
- Oversee operational execution by implementing scalable service delivery processes, improving efficiency, and ensuring high-quality project outcomes.
- Translate customer insights and market feedback into actionable improvements, new service concepts, and enhanced customer experiences.
- Lead, mentor, and develop high-performing teams while fostering a culture of accountability, collaboration, innovation, and continuous improvement.
- Drive operational excellence through process optimization, digital enablement, and lifecycle support initiatives.
- Bachelor’s degree in Engineering, Business, or a related field; MBA preferred.
- 10+ years of experience in commercial leadership roles within manufacturing, industrial services, supply chain, or B2B technology environments.
- Proven track record of growing service-based revenue streams and managing P&L responsibilities successfully.
- Strong understanding of MRO operations, product development services, customer lifecycle management, and operational strategy.
- Demonstrated expertise in pricing strategy, forecasting, business modeling, and financial analysis.
- Excellent leadership, negotiation, communication, and relationship management skills with the ability to influence executive stakeholders.
- Experience leading cross-functional teams and driving strategic alignment between commercial and operational functions.
- Ability to thrive in a fast-paced, highly collaborative, and innovation-driven environment.
- Competitive salary range of $175,000 – $190,000 annually.
- Comprehensive medical, dental, and vision insurance coverage.
- 401(k) retirement savings plan.
- Monthly virtual work stipend covering internet, wellness, travel, pet care, and related expenses.
- Annual education and professional development stipend.
- Paid parental leave and paid volunteer days.
- Remote work flexibility across eligible U.S. states.
- Home office setup support including laptop, monitor, standing desk, chair, and ergonomic equipment stipend.
- Collaborative and inclusive work culture focused on innovation, growth, and continuous learning.
Requirements:
Benefits:
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