Director of Program Management Global Commerce

As Director of Program Management Global Commerce you will help drive critical priorities across Global Commerce and Crunchyroll by supporting the Executive Vice President and Strategy Leadership team. You will play a central role in leading cross-functional projects preparing priority communications and additional initiatives. You’ll act as an embedded problem-solver and strategic partner on high-impact initiatives helping to shape the operating rhythm global processes and execution of the Global Commerce agenda.

Strategic Projects & Initiatives

• Support the Executive Vice President and Vice President of Strategy and Development on cross-functional projects tied to Global Commerce priorities and long-term strategy
• Conduct data-driven analyses and business modeling to inform high-stakes decisions
• Develop evaluation frameworks and dashboards to track progress on key goals and surface opportunities for improvement

Leadership Meetings and Event Planning

• Participate in key meetings with internal teams and external partners
• Take clear structured notes and synthesize outcomes decisions and next steps
• Collect and prepare briefing materials for meetings offsites and internal strategy sessions for Global Commerce Leadership
• Help plan and execute executive & select leadership operating cadences including weekly syncs offsites summits and other planning meetings with VP of Strategy & Development

Research & Analysis

• Conduct market research and trend analysis across the anime retail and theatrical industries
• Synthesize insights to inform strategic planning and executive-level decision making
• Support forward-looking initiatives that position Global Commerce for long-term growth

Operational & Organizational Support

• Provide day-to-day project management and operational support for the Global Commerce leadership team
• Coordinate cross-functional input into leadership communications and planning documents
• Assist in drafting and reviewing strategic communications from the EVP of Global Commerce office
• Support preparations for industry events speaking engagements and internal conferences

Presentation & Communication Excellence

• Own the development of leadership presentations and talking points ensuring crisp storytelling structured logic and visual clarity
• Build presentation-ready decks in collaboration with senior stakeholders
• Translate complex topics into clear narratives for internal and external audiences

This role will report to the Executive Vice President Global Commerce and is based out our Dallas office.

• You have 15+ years of total experience including: 3+ years in management consulting or business communications 5+ years in strategy or commerce roles at a retail consumer or media company
• You’re analytically exceptional fluent in Excel/Sheets and comfortable structuring business cases and performance tracking tools
• You’re tech-savvy with a strong interest in AI trends finding ways to automatic manual processes and understand new technologies that reshape consumer or business behavior
• You’re comfortable in ambiguity quick to structure and skilled at problem-solving and influencing without authority
• You demonstrated ability to operate in confidential and high-pressure environments
• You are an expert at building logical high-impact slides with clean visuals and clear narrative flow

In addition to getting to work with fun passionate and inspired colleagues you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical dental vision STD LTD and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

What We Do

At Crunchyroll we deliver what anime fans love—anytime anywhere. With the world’s largest anime streaming library we connect fans to the stories characters and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch games news events and music we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented ambitious people who treat each other well and believe that how we win is just as important as winning.

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