Director of Revenue Cycle Management
Job Description
Hazel partners with schools and families to provide physical and mental virtual health care that helps students feel better and get back to learning. As telehealth becomes more and more relevant in the lives of children, Hazel is experiencing tremendous company growth. Our innovative response to our nation’s call for equitable, affordable, and safe virtual access to healthcare has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023.
Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will…
- Make an Impact: Work with a team that is increasing equitable access of quality health care experiences for students and their families
- Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise
- Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference
Check us out at Hazel Health Careers.
The Role:
We are searching for a Director of Revenue Cycle Management who is passionate and knowledgeable about best practices in health plan billing, and excited to work in a fast-paced, start-up environment. With our continued growth, we are seeking a Director of Revenue Cycle Management who can bring their expertise to Hazel’s unique clinical delivery model and implement new processes as we scale, including leading our continued technology advancement for revenue cycle.
The Director of Revenue Cycle Management is responsible for managing the timely and accurate submission, processing, and payment of Hazel’s health plan claims to state Medicaid programs, Managed Medicaid, Commercial and Government payors. The Director will ensure overall revenue cycle performance including strategic planning, analysis, and continuous quality and productivity improvements of the team. The Director of Revenue Cycle Management will be accountable for key revenue cycle metrics as well as fostering a team atmosphere between both internal and external stakeholders. This position reports to the Vice President of Finance and Revenue Operations.
Location: Remote with approximately 20% travel
What You’ll Do:
- Develop and implement strategies, processes, and technology to manage and continuously improve the Revenue Cycle by increasing claim processing productivity, decreasing denials, reducing days in AR, and increasing collections.
- Serve as the subject matter expert for all health plan billing, coding, and revenue collection processes and issues.
- Manage Billing, Credentialing, and Health Plan Partnership teams to ensure aligned priorities, efficient workflow across functions, and performance to company-wide targets.
- Serve as the superuser for all RCM functionality for the electronic health record, including managing enhancements and new feature development.
- Manage external billing vendors to ensure timely and accurate claims submission, payment, and reporting.
- Identify and lead process improvements to enable greater scalability, efficiency and accuracy of RCM processes.
- Conduct data analyses to identify key trends, areas of quality improvement, and opportunities for increased revenue capture.
- Communicate effectively and work cross-functionally with executives and peers across the organization.
- Ensure compliance with regulatory and contractual requirements.
What excites us:
- Bachelor’s Degree required, Master’s preferred
- At least 5+ years of experience in healthcare revenue cycle management
- Experience with multi-state Medicaid and commercial billing, particularly state Medicaid and Medicaid Managed Care organizations and knowledge of pediatric care delivery
- Experience with electronic health record RCM optimization and management
- Excellent quantitative and qualitative analytical skills to drive to insights and key actions, including developing and delivering to KPIs
- Significant experience in managing teams and in providing training, coaching and feedback
- Strongly preferred: Experience with telehealth/virtual care and mental health revenue cycle management
- Strongly preferred: Experience with provider credentialing and payor enrollment
Total compensation for this role is market competitive including a base salary range of 132,000 to 178,000, a 401k match, healthcare coverage, paid-time off, and a broad range of other benefits and perks. Peruse our benefits at Hazel Health Benefits.
Our Hiring Process:
At Hazel, we value your time! Because of this, we have intentionally designed our engagement process with YOU in mind. Our hiring process takes no more than 4 weeks by implementing a clearly defined timeline of events unique to each role and skill set. The Hazel recruiting team understands interviewing for a new job can be a big change; we are excited to guide you through this process!
We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the Fair Hiring laws. Learn more about working with us at Hazel Health Life.
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Date Posted
07/19/2023
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