Director of Software Engineering, Order Experience

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Software Engineering, Order Experience in United States.

In this strategic leadership role, you will oversee the engineering vision and execution for critical order and checkout experiences within a high-scale digital platform. You’ll lead a sizable, high-performing team responsible for systems that directly impact millions of users and billions in transaction volume. The position blends technical depth, organizational leadership, and cross-functional collaboration, requiring you to balance innovation with operational excellence. You will shape the roadmap for complex, revenue-critical systems while driving performance, scalability, and reliability. This is an opportunity to influence core product experiences and build the technical foundations that enable long-term growth. The environment is fast-paced, highly collaborative, and focused on delivering measurable customer and business impact.

• Lead and scale an engineering organization of 20+ engineers, including hiring, mentoring, and developing managers and senior contributors
• Own the strategy, architecture, and multi-quarter roadmap for order experience systems, including checkout, payments, and order management
• Manage high-volume cross-functional intake, prioritizing requests from multiple partner teams while ensuring clarity on trade-offs and delivery timelines
• Drive technical excellence across backend, web, and mobile systems, ensuring high availability, performance, and security at scale
• Establish strong operational practices, including OKRs, incident response, on-call processes, and post-mortems to ensure reliability and continuous improvement
• Partner closely with Product, Design, Data Science, and Operations to deliver end-to-end solutions and optimize key business metrics
• Champion architectural evolution, reducing technical debt and enabling scalable, extensible platform capabilities

Requirements:

• 12+ years of software engineering experience, including 5+ years managing teams and at least 2+ years leading managers or large engineering organizations
• Proven experience managing platform or infrastructure teams that serve multiple stakeholders in high-growth, high-demand environments
• Deep understanding of distributed systems, high-throughput architectures, and transaction-based platforms
• Strong leadership and organizational skills with a track record of building and scaling high-performing engineering teams
• Expertise in cross-functional collaboration and stakeholder management across technical and non-technical teams
• Experience driving system modernization, improving scalability, and enabling self-service architectures
• Excellent communication, strategic thinking, and decision-making skills in complex environments
• Familiarity with e-commerce, payments, or checkout systems, as well as modern web/mobile technologies, is a strong advantage

Benefits:

• Competitive salary based on location, ranging approximately from $254,000 to $321,000 annually
• Equity grants and long-term incentive opportunities
• Flexible “work-from-anywhere” model with hybrid collaboration options
• Comprehensive health, dental, and vision insurance plans
• Generous paid time off and wellness support programs
• Retirement plans and financial benefits
• Opportunities for career growth, leadership development, and high-impact work
• Inclusive and collaborative company culture with regular team events