Director, Program Management, Software Services
Job Description
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
We are searching for a Director of Program Management to work for a leading company in smart weapons, public safety, hardware and advanced software / SaaS solutions for law enforcement agencies on a national and global level.
The SaaS Program Director will be responsible for working directly under the Professional Software Services Team and will be tasked with the management and delivery of Axon Records Management (RMS) and Computer Aided Dispatch (CAD) systems for our East Coast customers. This role will be an integral part in the deployment of technical solutions to Public Safety clients.
What You’ll Do Location: Remotely within the United States, 25% travel
Reports to: Sr. Director Program Management, Software Services
Direct Reports: 5 (1 people manager, 4 Individual Contributor program managers)
- Lead the Software Services Program Management team for the East Coast territory
- Responsible for end to end portfolio management activities of complex software deployments
- Establish consistent deployment standards and adoption of best practices
- Participate with other cross-functional senior managers and directors to establish strategic plans and objectives
- Represent Axon Professional Services Organization with external customers, including throughout the sales process
- Demonstrate financial understanding and accountability in project accounting principles
- Develop and execute a talent development strategy that supports our organizational goals and culture
- Bachelor’s Degree in Business, Information Systems, Technical Engineering (Computer Science, Software Engineering, Software Development) or related field
- 5+ years of professional experience leading complex deployments, programs, and/or businesses
- 7+ years of management experience leading teams
- Experience utilizing technical program/project management tracking tools to ensure project tracking and completion
- Ability to effectively manage multiple project teams
- Excellent communication, organization, verbal, written, and interpersonal skills
- Program Management Professional (PMP) Certification is a plus
- Experience working with public safety customers is a plus
- Experience with complex SaaS deployments is a plus
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 126,000 in the lowest geographic market and USD 225,000 in the highest geographic market. The on target earnings range for this role is between USD 175,000 in the lowest geographic market and USD 313,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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Date Posted
05/01/2023
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12
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