Director Revenue & Billing

Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible-the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.
As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.
A the Director of Revenue and Billing, you will play a critical role in overseeing and managing the revenue and billing operations of the organization. You will be responsible for developing and implementing strategies to optimize revenue generation, improve billing processes, and ensure timely and accurate invoicing. The ideal candidate will possess strong leadership skills, excellent analytical abilities, and a deep understanding of revenue management and billing principles.

• Directs, manages and provides thought leadership for directors, managers, supervisors and Revenue & Billing team members.
• Works with executive leadership to develop, direct and drive key business strategies that provide the highest level of improvement to business processes and customer service delivery.
• Defines and drives functional performance standards and process improvement.
• Monitors Revenue & Billing quality metrics to identify critical, systemic and other significant issues with potential business impact.
• Addresses and resolves critical and complex business, functional and operational issues; oversees resolution of client and partner engagement and service issues.

Our Culture:
Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Our comprehensive and competitive benefits include:

• Generous Flexible Time Off (FTO) Policy
• Equity for ALL regular, full-time employees from individual contributors to management - share in our success!
• Up to 15 paid company holidays including some commemorating social justice events and self-care
• Paid volunteer time
• Resources for savings and investments
• Paid parental leave
• Paid sick leave
• Health, vision, dental, and life insurance with additional access to health and wellness programs.
• Opportunities to learn, develop, network, and connect

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.