Director Sales Operations & GTM Strategy myQ Enterprise

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology we make access simple and secure for millions of homeowners businesses and communities worldwide. Our flagship brands LiftMaster®  and Chamberlain®  are found in 51+ million homes and 14 million+ people rely on the myQ®  app daily.

• Build and own the go-to-market strategy for myQ Enterprise in partnership with cross-functional leaders translating growth goals into actionable plans across Sales Marketing Channel and Customer Success
• Lead annual planning target setting territory design and capacity modeling for the Enterprise business
• Own end-to-end sales process including lead routing opportunity management and contract execution
• Own the hardware and software forecasting processes including sales pipeline bookings and recurring revenue (MRR/ARR) for the Commercial Services business driving forecast accuracy consistency and accountability across teams
• Manage financial models (P&L/ROI) to proactively demonstrate impact of programs promotions channel incentives rebates and warranties on margin and profitability
• Track and report key performance metrics aligned to revenue growth efficiency customer outcomes and partner outcomes that support growth across both direct and channel motions and manage comprehensive ongoing channel situation analysis that monitors sales margin and volume across key products and channels; develop improvement action plans to address unexpected challenges
• Partner with Analytics/Reporting function to build scalable infrastructure and reporting capabilities ensure data integrity and measure and analyze channel data relating to program/promotional effectiveness and make improvements based on insights
• Build and lead a best-in-class analytics function across the full funnel: pipeline health conversion deal velocity CAC LTV and win/loss analysis
• Implement advanced forecasting methodologies including scenario planning and predictive modeling and establish a culture of data-driven decision making across the team. Drive deep-dive analyses (segmentation cohort performance pricing/packaging impact channel effectiveness)
• Understand and deploy systems/technology necessary to support the programs and the enhancements to the infrastructure. Build and lead a best-in-class analytics function across the full funnel delivering actionable insights on pipeline health conversion deal velocity customer acquisition cost bottleneck analysis lifetime value and win/loss analysis.
• Collaborate with BU leaders teams to identify and implement growth initiatives within our product/service portfolio across all Chamberlain Group channels; collaborate with Sales Product Marketing Marketing to develop channel specific growth initiatives promotions and marketing/communication campaigns
• Consult with Product Managers Marketing Operations Finance and Sales to help identify design and perform the business processes necessary to execute a successful set of programs and promotions for Channel Marketing
• Oversee the development of key customer plans within the context of broader channel plans; review and direct marketing communication to ensure the overall channel strategy is aligned and conflict is minimized
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops reading professional publications establishing personal networks and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer and you’ll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence [email protected].

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.

What We Do

Chamberlain Group is a global leader in intelligent access and Blackstone portfolio company. Our innovative products combined with intuitive software solutions comprise a myQ ecosystem that delivers seamless secure access to people's homes and businesses. Our recognizable brands including LiftMaster® and Chamberlain® are found in 50+ million homes and 10+ million people rely on our myQ® app daily to control and monitor their homes communities and businesses from anywhere. Our patented vehicle-to-home connectivity solution myQ Connected Garage is available in millions of vehicles from the leading automakers.

Why Work With Us

At CG our ONETEAM is united by our mission to make access simple. As a pioneer in the smart access industry you'll have the opportunity to develop products that make a direct impact on the daily lives of millions of people -- allowing them to seamlessly and securely access their homes communities and businesses.

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