Director, Strategy & Operations - Healthcare

In this role, you will lead the transformation of operational and analytical capabilities across a healthcare business unit, ensuring data-driven decisions directly support clinical performance and financial outcomes.

• Serve as a strategic advisor to senior leadership, leveraging data insights to guide operational transformation and business growth.
• Own P&L responsibilities for Ambulatory & EEG services, including forecasting, investment planning, and performance optimization.
• Develop and maintain advanced KPI dashboards, data models, and business intelligence tools in collaboration with analytics and IT teams.
• Lead the modernization of clinical payroll and compensation systems, ensuring scalability, accuracy, and transparency.
• Partner with Finance on budgeting, forecasting, revenue tracking, and monthly executive reporting.
• Identify data quality issues, reporting gaps, and operational inefficiencies, implementing corrective strategies.
• Drive operational performance monitoring across provider readiness, implementation timelines, and service delivery metrics.
• Build scalable, repeatable processes that integrate clinical, financial, and operational considerations.
• Collaborate cross-functionally to ensure leadership teams have timely, accurate, and actionable insights.
• Manage and develop direct reports, ensuring strong performance management, coaching, and team alignment.

Requirements

This role requires a seasoned analytics and operations leader with strong healthcare expertise and the ability to bridge data, strategy, and execution.

• 7+ years of experience in healthcare operations, strategy, analytics, or business intelligence roles.
• Bachelor’s degree in Business, Healthcare Administration, or a related field.
• Strong expertise in data analysis, KPI development, forecasting, and performance measurement.
• Advanced proficiency in Excel and data visualization tools, along with strong Microsoft Office skills.
• Experience working with healthcare systems, clinical workflows, or electronic health record platforms.
• Strong understanding of healthcare operations, compliance, and regulatory environments.
• Ability to translate complex data into clear strategic insights and executive-level narratives.
• Proven leadership experience, including managing, mentoring, and developing teams.
• Strong cross-functional collaboration skills across finance, clinical, and technical teams.
• Excellent communication, organizational, and time management abilities in fast-paced environments.

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan
• Flexible PTO and wellness days
• Life and disability insurance coverage
• Remote-first work environment with flexibility
• Opportunities to directly impact healthcare access and patient outcomes nationwide
• Collaborative, mission-driven culture focused on ownership and transparency
• Professional growth in a high-impact, fast-scaling healthcare organization.