E-commerce Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a E-commerce Manager based in the United States.

This role sits at the center of a fast-scaling direct-to-consumer environment, responsible for owning and optimizing the full e-commerce ecosystem across a high-growth digital brand. You will ensure that the online storefront operates smoothly, efficiently, and with strong operational discipline across every launch, integration, and update. Acting as the key connector between marketing, development, supply chain, and customer experience teams, you will bring structure to complexity and drive execution across all Shopify-based operations. The role requires someone who thrives in ownership-heavy environments where precision, speed, and accountability are essential. You will design scalable processes, enforce operational governance, and continuously improve workflows to support rapid growth. This is a highly cross-functional position where your impact will directly shape site performance, launch success, and overall customer experience.

• Own end-to-end e-commerce operations across the full digital storefront, ensuring stability, scalability, and consistent performance of the overall ecosystem, including platform management, integrations, and site structure.
• Build and enforce governance frameworks for product launches and site updates, including QA processes, approval workflows, staging, testing, and deployment standards to reduce errors and improve reliability.
• Coordinate cross-functional execution across marketing, development, supply chain, and customer support teams to ensure timely, accurate, and high-quality releases.
• Manage Shopify-based systems and tools, including catalog structure, collections, tagging, apps, and automation workflows to ensure operational efficiency and consistency.
• Oversee project execution and team accountability, setting priorities, tracking deliverables, and ensuring deadlines and quality standards are consistently met.
• Define and monitor key operational KPIs such as site health, launch velocity, deployment accuracy, and workflow efficiency, providing actionable reporting to leadership.
• Identify process inefficiencies and implement scalable improvements using automation, analytics, and AI-enabled tools to optimize performance and reduce manual effort.

Requirements

• 5+ years of experience in e-commerce operations, ideally within high-growth direct-to-consumer environments.
• Strong hands-on experience managing a Shopify or Shopify Plus environment, including catalog structure, integrations, and operational workflows using platforms such as Shopify.
• Proven ability to lead cross-functional projects and coordinate distributed teams in fast-paced, execution-heavy environments.
• Experience with common e-commerce tools such as Klaviyo, subscription tools, upsell platforms, and analytics solutions like Triple Whale or similar reporting systems.
• Strong project management, organizational, and communication skills with a track record of driving operational excellence and execution consistency.
• Data-driven mindset with the ability to interpret performance metrics, identify bottlenecks, and implement scalable solutions.
• Comfort using modern AI-powered tools to streamline workflows, documentation, reporting, and operational decision-making.

Benefits

• Competitive annual salary range: $90,000–$107,000 depending on experience
• Health, dental, and vision insurance coverage
• 401(k) retirement plan with company matching
• Paid U.S. holidays and time off
• Employee discounts on products
• Remote work flexibility with structured autonomy
• Access to modern e-commerce and analytics tools
• Opportunity to contribute to a rapidly scaling DTC brand