eCommerce Operations Intern

About the Role: 

The eCommerce Operations Intern will work closely with the Product, Marketing, and Merchant Operations teams to support daily audits of our eCommerce site and assist with the growth and development of Sezzle’s new eCommerce marketplace platform. The eCommerce Operations Intern will assist in all aspects of eCommerce operations, including importing and editing product details, reviewing our product mix for collection and buying opportunities, and evaluating the customer journey for conversion pain points. 

About Sezzle:

Sezzle is a cutting-edge fintech company whose long-standing mission is to financially empower the next generation. Only one in three millennials own a credit card, and the vast majority of millennials possess a subprime credit score or no score at all. To address these problems, Sezzle has built a payment platform that increases purchasing power for consumers by offering interest-free installment plans at online stores. This increase in purchasing power for consumers leads to increased sales and basket sizes for the numerous eCommerce merchants that currently work with Sezzle.

As the first and only B-Corp in the payments space, Sezzle’s goal is to help everyone pursue financial freedom, and to invest in social good and ethical initiatives that shape a better world. 

At Sezzle, we’re committed to putting purpose alongside profitability. We work hard to maintain rigorous standards of social and environmental performance, accountability, and transparency to build a better world. The employees at Sezzle lean into significant societal and cultural shifts, ensuring internal and external focus on positive impacts that benefit our community.

Key Role Responsibilities: 

• Complete daily audits of eCommerce sites and identify areas for improvement
• Assist with uploading and updating product details
• Create product collections based on themes identified in the available product mix, upcoming holidays, etc.
• Assist with the development and implementation of processes to improve operational efficiency and customer satisfaction
• Collaborate with the operations team to identify customer pain points and create potential solutions
• Monitor and analyze performance and operational metrics and assist in solving and operational challenges

Minimum Requirements:

• Sezzle internships are up to 30 hours a week (no more). We want you to have an amazing internship experience, learn new things, and enjoy student life! 
• Pursuing a bachelor’s degree with at least 2 years of coursework completed (Junior)
• Previous copywriting experience

Preferred Knowledge & Skills:

• Preferred GPA of 3.5 or higher on a 4.0 scale
• Previous experience using Shopify or another eCommerce platform
• Previous experience in eCommerce retail

About You: 

• A+ character. We are team-first here at Sezzle. 
• A hard-working mentality. It’s early and there is still a lot to build. 
• An excellent communicator. 
• Ownership. You aren’t afraid to take on new responsibilities and act like an owner in everything you do.
• A fun attitude. Life’s too short. We can have fun while we work hard on cool things. 
• Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others. 

Perks & Benefits: 

• Competitive pay
• Flexible remote work
• Sick + Safe Time Off
• Impactful and meaningful work projects
• The opportunity to join Minneapolis’s fastest-growing startup alongside a team of motivated and driven individuals in the FinTech industry 

What Makes Working at Sezzle Awesome? 

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

Sezzle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, marital status, familial status, veteran or military status, status regarding public assistance, membership or activity in a local commission, or any other protected status in accordance with applicable federal, state and local laws.

#LI-Remote