EDI Support Specialist

Paylocity is an equal opportunity employer.
Paylocity is a cloud-based software company that creates customized HR solutions for small to mid-sized organizations. Our workplace enhances communication and enables employees to connect, collaborate, and create from anywhere. Our award-winning culture ensures everyone has a voice and feels truly welcome. Join Paylocity as we shape the future of technology and the workplace!
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
Position Overview:
The EDI Support Specialist will implement and support straightforward file transfers, as well as receive, prioritize, and document third-party vendor file specifications.
Location: Remote
Reports To: Manager Programming Benefits
Responsibilities:
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Monitor and maintain team inboxes.
• Configure and test straightforward file transfers, primarily to Spending Account (TPA) and COBRA providers.
• Apply critical thinking and problem-solving skills to perform technical and non-technical support to high-volume Spending Account (TPA) and COBRA providers and customers.
• Perform relationship support to prioritize and set timing expectations for customer projects.

Requirements:

• Comfortable with client contact; strong customer service skills
• Basic project management skills
• Computer skills, including familiarity with web-based applications and MS Office programs required.
• Work overtime as needed, especially during high volume periods

Preferred Skills:

• Benefits experience preferred
• Bachelor's degree preferred
• Solid understanding of Excel preferred

Soft Skills:

• Team Player, collaborating with others to make awesome happen
• Self-Motivated - you like to work hard, play hard.
• Adaptable - quick feet! You can shift priorities if needed.
• Highly Organized - detail-oriented is your thing!
• MS Office applications - are no sweat when it comes to your skillset

Paylocity is an equal opportunity employer.
Paylocity is committed to the full inclusion of all individuals. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]
This role can be performed from any office in the US. The pay range for this position is $33,280 - $48,213/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.