eDiscovery Program Manager

Are you a passionate problem solver, equally comfortable thinking outside the box while successfully delivering within present constraints? Do you love working with bleeding-edge technology and influencing the direction of a platform used by over 100 million people? Are you driven by integrity and obsessed with process efficiency? We have a rare opportunity to grow our in-house eDiscovery team, managing the technical aspects of discovery for a very active and dynamic docket. You'll have close contact with the product teams developing features designed to revolutionize corporate eDiscovery processes, and get to work with new datatypes in an ever-evolving and diverse technical environment. We need someone who enthusiastically leans into new challenges, approaching each with a fresh, learn-it-all perspective. You must be comfortable in a state of flux, with an unwavering commitment toward delivering the right outcome every time. Action-oriented creativity is an absolute must. If that sounds like you, we can't wait to meet you!Responsibilities

• Partner with outside counsel and review hosting vendors to ensure the end-to-end eDiscovery processes for assigned matters flow as defensibly, consistently, and efficiently as possible.
  • Identify and extract required review sets using complex query filters, analytics, and machine learning;
  • Remediate corrupt, encrypted, or otherwise inaccessible content;
  • Maintain detailed tracking logs and statistics regarding throughput.
• Continuously maintain evergreen processes as platform technology evolves.
• Proactively ascertain weak points and devise solutions.
• Identify and disseminate updates and workarounds across the team so discovery obligations can ultimately be met.
• Manage data retention operations and processes, from a platform level to individual workflows.
• Partner with the Microsoft Information Protection team and other product groups on eDiscovery requirements.
• Provide detailed voice-of-the-customer usage scenarios and feedback, identifying product blocking issues, workarounds, and opportunities to improve.
• Strategically conceive and execute critical test passes and comprehensively document results.
• Partner with Engineering to drive custom development and infrastructural build-out.
• Evangelize and showcase Purview eDiscovery capabilities via direct customer engagements and industry events.

QualificationsRequired/Minimum Qualifications

• Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 2+ years experience in Engineering, Operations, Project Management, or Programming
  • OR equivalent experience.
• Demonstrated experience with the eDiscovery and Compliance capabilities in M365/Purview
• Minimum 5 years of direct System Administrator experience with eDiscovery tools (e.g., Relativity, Nuix, Clearwell, etc.)
• Strong Microsoft platform proficiency - with Exchange, SharePoint, Teams, and Azure

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 5+ years experience in Engineering, Operations, Project Management, or Programming
  • OR equivalent experience.
• Demonstrated ability to devise reliable solutions within the limitations of the available technology platforms in your toolset
• Experience with process automation and scripting languages - PowerShell proficiency
• Experaince with CEDS
• Familiarity with the litigation support ecosystem, tools, and vendors
• Strong analytical and technical skills
• Attention to detail and strong organizational skills
• Excellent written and oral communications
• Ability to work independently on multiple projects with minimal supervision in a fast-paced environment, and able to manage and prioritize multiple deadlines

#CELA
Technical Solution Management IC3 - The typical base pay range for this role across the U.S. is USD $72,800 - $144,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $95,100 - $157,900 per year.
Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets (see below). The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive up to 10 paid holidays, accrue up to 15 paid vacation days, and receive up to 80 hours paid sick time (front-loaded) per calendar year.
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We are committed to the principle of pay equity - paying employees equitably for substantially similar work. To learn more about pay equity and our other commitments to increase representation and strengthen our culture of inclusion, check out our annual Diversity & Inclusion Report. ( https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report )
Understanding Roles at Microsoft
The top of this page displays the role for which the base pay ranges apply - Technical Solution Management IC3.
The way we define roles includes two things: discipline (the type of work) and career stage (scope and complexity). The career stage has two parts - the first identifies whether the role is a manager (M), an individual contributor (IC), an admin-technician-retail (ATR) job, or an intern. The second part identifies the relative seniority of the role - a higher number (or later letter alphabetically in the case of ATR) indicates greater scope and complexity.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.