Employee Experience Program Manager

Stride · Remote

Company

Stride

Location

Remote

Type

Full Time

Job Description

Today, 60 million Americans work independently, and that trend is only accelerating. But benefits are tightly coupled with full-time, W2-based jobs. As a result, the millions of Americans who work independently are excluded from that financial safety net.

Stride is the world’s first benefits platform built specifically for contractors, part-timers, and the self-employed. We provide them all the same benefits you’d expect from a W2 job, like insurance, tax support, and discounts on products and services. In fact, since launching in 2014, Stride has helped more than 3 million Americans save more than $3 billion.

We’re partnered with the top employers of non-benefited workers, including DoorDash, Uber, Postmates, MasterCard, Amazon, Aon, and Willis Towers Watson. We’re backed with over $96 million in capital by Venrock, New Enterprise Associates, Fidelity’s F-Prime Capital Partners, King River Capital, Mastercard, and Allstate.
And we’re growing!  While we started off exclusively serving non-benefited workers, other companies in our space started knocking on our door to tailor our platform for their customers. Now we need outstanding people (like you!) to help us reach our mission and improve access to affordable benefits for all.

Role Profile

This role is critical as it’s one of the first ones to greet new hires and help bring them into the Stride workplace and ensuring that we have consistent and exciting programming. This role helps the ritualization and practice of culture, values, and engagement to support a thriving workforce and workplace. This person will help improve and scale Stride’s employee experience and engagement. These are core areas that directly impact retention and overall happiness of Striders.

PLEASE NOTE: Full COVID-19 vaccination required for retreat attendance and work travel

Responsibilities:
  • Onboarding new hires at Stride
    • Project managing and coordinating onboarding tasks to ensure a smooth transition process for new hires including but not limited to the welcome session and being the main point of contact
    • Sending new hire kits, coordinating with IT on remote work set up needs, and providing support for new hires as they settle into Stride

  • Planning and coordinating company-wide events

    • Planning and running virtual and in-person events including staff retreats, virtual celebrations and other activities

    • Maintaining a working knowledge of the complex needs of a wide variety of events

    • Booking and coordinating a wide-ranging elements such as staff, venues, suppliers, transportation, meals and activities 

    • Tracking budget, reconciling expenses and arranging vendor payments as needed

    • Working with CEO, Head of People, and Culture Committee to ensure events are in line with company culture, values and strategy. 

  • Virtual Office Management

    • Working with stakeholders to design and send out employee swag

    • Tracking expenses and maintaining spending within the talent operations budget, submitting monthly expense reports, and adjusting ongoing costs as needed.

    • Ensure a smooth running virtual office for our Striders by taking on responsibilities including:

      • Managing IT requests, shipping requests, and inventory in partnership with IT vendor

      • Maintaining documentation and providing training to new and existing Striders on our company tools, working norms, and practices.

Qualifications:

A successful candidate will have a love for event planning and connecting with people across the company, an eagerness to represent Stride’s culture and values, and experience with event planning at a growing company. 

  • 2-3 years of employee experience or event coordination experience.
  • Experience working with distributed team members and senior leaders in a virtual work environment

  • Must be flexible to change and manage multiple priorities as needed and be willing to support other members of the team

  • Stellar logistics and event planning skills

  • Exceptional communication and interpersonal skills

  • Interest or experience in organizing cultural or identity-based programming

  • Ability and willingness to travel 10% -15% of the time for in person retreats and events*

  • Full COVID-19 vaccination required for retreat attendance and work travel
Nice-to-haves:
  • A passion for effective and automated solutions that keep our operations running smoothly

  • An eye for systems improvement

  • High level of diplomacy and good judgment in considering the impact of decisions and communicating information

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.

  • Full COVID-19 vaccination required for retreat attendance and work travel

We’re excited that you’re looking to Stride for your next leadership opportunity. We take that decision seriously and want to provide you with an opportunity where you can grow meaningfully in your career. We support a fully remote work structure, with bi-annual company retreats and opportunities to collaborate in-person with your teams in between, as necessary. In the meantime, you can check out our Built In and The Muse profiles! 

Perks & Benefits

All US BASED full-time Stride employees are eligible for the following benefits and perks:

  • Work remotely from wherever you want in the US, and still get together with your team at least twice per year
  • For US based candidates, a salary calibrated to the San Francisco Bay Area—historically the highest in the nation
  • Health, Dental, and Vision plans with employees covered at 100% and dependents covered at 70%
  • 12 weeks of paid bonding leave for birthing and non-birthing parents, inclusive of adoption and fostering
  • Employer paid One Medical membership
  • Flexible paid time off
  • Quarterly company-wide mental health days
  • 2 weeks of company-wide end-of-year refresh time
  • 401k management platform (we do not currently match)
  • A generous equity package to give you ownership in what we're building together
  • Employee Assistance Program
  • Company-wide in-person retreats
  • $100/month work from home stipend
  • $75/month wellness stipend
  • $1,000/year learning and development budget

Notable Press

  • The New York Times: "It’s Not Just You: Picking a Health Insurance Plan Is Really Hard"
  • The New York Times: “Chasing Entrepreneurial Opportunity in the Affordable Care Act
  • Business Insider: “Stride raises $47 million from investors including Mastercard and Allstate to expand its gig worker benefits business
  • Mastercard: Mastercard and Stride Team Up to Bring Portable Benefits to Gig and Independent Workers
  • Yahoo: “Stride Health's Enrollment Platform powers CMS "Gig Workers' Week of Action"
  • Oscar: “Oscar Health, Inc. Announces Partnership with Stride Health to Provide Best-In-Class Enrollment Experience for Members and Brokers
  • WTW: “Willis Towers Watson and Stride Health to offer comprehensive benefits and guidance for contingent workers

Our CEO’s Perspectives

  • Fortune: Health care access will fuel the Great Resignation—and that’s a good thing (co-authored by CEO)

Some bonus fun:

  • We sponsor Free Solo star Alex Honnold “Stride Health: Alex Honnold's Urban Ascents
  • Ranked #6 dog-friendly company “Rover Unveils the Best Dog-Friendly Companies of 2021
  • 19 New Companies That You Don't Want to Miss on The Muse

Stride is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Date Posted

10/06/2022

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