Employee Lifecycle Manager

The Employee Lifecycle Manager at Common Thread Collective is a hybrid of operations, human resources, administration, and employee development. In collaboration with your team and the managers of CTC, you will be responsible for executing all aspects of the Employee Lifecycle: hiring, onboarding, promotions, raises, employee counseling + performance improvement plans, leave (medical, parental, etc.), and offboarding. As the right hand person to CTC’s VP of Employee Development and Performance, so you will also play a role in the development of employees by assisting in scheduling, communication, and planning related to various Development & Performance initiatives (e.g. Leadership Training, Management Training, etc), as well as any special projects assigned.

This place isn’t for everyone, but it might be for you if…

YOU SET THE STANDARD 

• You are committed to making decisions informed by research
• Your customer service is referenced as the bar that others strive to emulate 
• You take pride in arriving to meetings prepared with insight to contribute
• You organize your time and say “no” appropriately so that you can attend to what is most critical 
• You are committed to approaching challenge & failure with curiosity about how to improve
• Your word is trustworthy; you do what you say you will 

YOU ARE DRIVEN TO INCREASE VALUE 

• You are passionate about building brands for the next generation
• You gather context ahead of meetings so that you arrive prepared with insight and input 
• You clearly articulate your expertise so that even a beginner can understand the concept
• You are in the habit of documenting and reporting your work

YOU CREATE AN ENVIRONMENT OF EXCELLENCE

• You seek opportunities to refine your skills without being prompted
• You desire to inspire others with your excellence and expertise 
• You are willing to put in the reps to be an expert in your domain
• You resist the temptation to play victim; instead, you take 100% ownership over outcomes  

Success in this role looks like efficient management of all elements of an employee lifecycle at CTC: hiring, onboarding, benefits, promotions, raises, leaves, performance improvement, and offboarding. You will work to design the systems by which each of these professional events can be streamlined, and take responsibility for the creation and organization of related documentation. Project & people management is imperative in this role; you are responsible for collaborating with and managing fellow CTCers who are also involved in these events. In tandem with other members of the Employee Development and Peformance Department, you will also be a main POC for CTC’s partners and vendors. Finally, you will oversee a variety of administrative tasks, ranging from deck creation for Shareholder meetings to management of the CTC Team Google Calendar. 

Process Design

• Effectively design company-wide process for employees to utilize in a digital world; implement user-centric design principles to create clear, efficient workflows and systems that help employees execute initiatives.  

Project Management

• Oversee the execution of initiatives at varying levels: company-wide, department-specific, management, etc. Provide clarity around responsibilties and ensure multiple people are working together to accomplish the goal on the desired timeline. 

Data Reporting

• Collecting, organizing, distilling, and expressing data from a variety of employee-related measurements including: The Collective Index Survey, quarterly Forward Progress, weekly KPI check-ins from management and quarterly execution reports, weekly qualitative employee reporting.

Group Facilitation

• Ability to prepare for and host group meetings of varying sizes (all the way up to hosting an all-company meeting), including formulating a strategy to express information, checking for understanding from participants, and providing access to review the information via summary or recording.

Documentation & Organization

• Create files, collect signatures, and appropriate organize documentation for all major employee lifecycle events: offer letters, promotions, raises, improvement plans, offboarding, etc. 

Human Resource Experience 

• General knowledge of human resources best practices, especially related to onboarding and onboarding employees and creating the necessary documentation for such, including managing benefits. 

Willingness and Ability to Have Difficult Conversations 

• Keep senior leadership up to speed on any trials occurring with employees, and lean into uncomfortable conversations that provide the challenge an employee needs to grow and succeed in their role. 

Clear Communication

• The ability to collect, organize, distill and express information into a concise takeaway for participants, both verbally and in writing.

Comfortable with Ambiguity

• Approach ambiguity with curiosity and commitment to achieving the best possible outcome. Especially in the world of a small business, things change quickly and often. 

100% Ownership

• Rather than putting others in a place to “hold you accountable,” hold yourself accountable to the outcomes you’re responsible for. In fact, go a step further and choose to put yourself on the hook for the collective work of your entire team. 

Do you have experience with any of these platforms? Let us know in your cover letter!

• hiBob Employee Platform 
• Greenhouse Applicant Tracking System 
• Asana Project Management software
• ADP HR Platform
• G-Suite (specifically: Drive, Slides, Sheets, Docs)

MANAGEMENT

• This role does not currently involve supervision of direct reports, but does require significant management skills to oversee both company-wide and leadership processes.

ORIENTATION

• Primarily an internal-facing role

FOCUS 

• Manager | Planning in a timeframe of Weeks & Months

SALARY RANGE

• $70,000 - $78,000 base salary, annually

• Bonus Structure | 20% of base salary

EMPLOYEE STOCK OWNERSHIP PLAN

• CTC is an agency for entrepreneurs, by entrepreneurs. CTC offers an Employee Stock Ownership [ESOP] program where 80% of the company will be employee owned by 2023. 
• *NOTE: ESOP estimates are based on total earning potential over the course of vesting shares and not a guarantee. 

BUT WAIT, THERE’S MORE!

• 401K | program with a 3% company match (post 90 days employment) to bring out the investor inside you
• TIME OFF | When you’re at CTC, you’re firing on all cylinders. To make that possible, we offer a Flexible Time Off policy where you will coordinate with supervisor to take time away from the office for rest, travel, and variety of others things that are important to you!
• MEDICAL | Full health, dental, and vision benefits that fit your lifestyle and goals
• WELLNESS | A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually

CTC is an Equal Employment Opportunity employer. We pursue inclusion, diversity, equity, and access, and are committed to fostering a culture of autonomy, competency, and belonging for all employees. 

Common Thread Collective provides this Privacy Notice for California Consumers/Employees only to individuals residing in the State of California who are considered “Consumers” under the CCPA and from whom we collect “Personal Information” as described in the CCPA (“Consumers”). This CCPA Employee Privacy Notice sets forth our privacy practices as required by the California Consumer Privacy Act of 2018 (“CCPA”). We provide you this notice because, under the CCPA, California Residents who are employees, employee applicants, or contractors qualify as Consumers. For purposes of this CCPA Employee Privacy Notice, when we refer to Consumers, we mean you to the extent you are a California employee, employee applicant, or contractor. To see our full policy, please click here.