Engineering Manager, Data Exchange

Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.

The Data Exchange team is responsible for designing and building software that enables data transmission in and out of the Klaviyo platform through a variety of protocols and delivery mechanisms. The team collaborates closely with internal stakeholders and has substantial exposure to Klaviyo's customers, including businesses, partners, and third-party developers. They operate at the intersection of distributed systems, data pipelining, software architecture, scalability, and reliability. 

At Klaviyo, we love tackling tough engineering problems and look for employees who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies, and work hard to ensure each day is better than the last. Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech.

How you’ll make an impact:

This team is a key contributor to the evolution of Klaviyo into a data platform and enables hundreds of thousands of Klaviyo customers to effectively leverage and activate their data. As an Engineering Manager, you’ll be contributing to the vision, mission, and strategy of Klaviyo’s evolution. You’ll lead and mentor a team of talented and experienced software engineers who are eager to grow fast and make an impact on the company.

What You Will Do

• Lead, manage, and mentor a team of software engineers that designs and develops distributed data processing systems
• Own features that thousands of our customers rely on daily to drive their business forward
• Coordinate a team of 4-8 engineers to deliver projects that enhance Klaviyo’s data platform capabilities
• Work closely with cross-functional teams to define project scope, requirements, and timelines, and ensure timely and successful project delivery
• Think in systems, help design and improve architectural patterns to ensure they are performant and scalable
• Make decisions and own outcomes around infrastructure, application logic, documentation, product changes, UI and more
• Actively participate in code reviews and contribute to the development of technical solutions to complex problems
• Foster a culture of innovation, continuous learning, and collaboration within the Engineering, Product, and Design organizations
• Participate in the technical interview process to help maintain a high bar for our growing teams

What We’re looking for: 

• 10+ years of experience in software development with 3+ years of experience in Engineering Management
• You’re a hands-on manager, able to contribute to design documents, write code, and perform code reviews
• You are passionate about and have proven experience being a coach and a mentor for team members and helping them grow
• Proficiency in managing all aspects of PDLC/SDLC and successfully driving complex projects to completion
• You have architected, built and delivered at least one complex data processing system
• Experience with large scale data pipelines, ETL systems, distributed systems architecture, and application design
• You know how to apply off-the-shelf technologies to solve technical problems, and know when it’s time to build your own
• Experience working with Product on feature, technical, architectural, and UX design specifications
• Excellent communication and interpersonal skills

Nice to have:

• Experience working with both monolithic and microservices architectures
• Experience working in the full-stack environment
• Experience debugging performance issues and improving application performance
• Experience working with cloud technologies (AWS, GCP, Azure)