Enterprise Account Director

We are looking for an Enterprise Account Director to join our US-based team. In this role you’ll build trusted partnerships with senior leaders at some of the largest most innovative companies in the world - driving new business expanding relationships with existing customers through additional products and services and ensuring long-term growth through renewals.

This is more than a sales role - it’s an opportunity to shape the way brands connect with their customers influence strategic roadmaps and fuel the growth of an industry-leading platform.

Win New Partnerships

• Identify and close new business opportunities with enterprise companies.
• Engage executives in compelling conversations about how Dscout can unlock deeper understanding of their customers.
• Guide prospects through a consultative sales process that highlights ROI and strategic value.

Expand Relationships

• Create account plans to align strategy with your clients direction and to help internal teams support their growth and our expanded relationships
• Cultivate long-term relationships with clients becoming a trusted advisor across multiple teams functions and geographies.
• Identify opportunities for growth within existing accounts by aligning Dscout’s capabilities to evolving client needs.
• Partner closely with client stakeholders to co-create strategies that accelerate adoption and impact.

Secure Renewals & Drive Value

• Own the renewal process by demonstrating business outcomes and ensuring clients see ongoing value.
• Work hand-in-hand with our Renewal Management and Customer Success Teams to deliver an outstanding client experience that fuels loyalty and retention.
• Consistently achieve industry-leading renewal rates by advocating for client success.

Lead with Insight

• Stay ahead of industry trends and client challenges positioning Dscout as an essential partner in experience research.
• Share client feedback and market intelligence to shape our product strategy and go-to-market approach.
• Help define and execute our sales vision contributing to the growth and success of the entire team.

• A proven track record (5+ years) of success in Enterprise or Mid Market SaaS sales.
• Expertise in managing complex sales cycles gaining access to senior executives and closing multi-stakeholder deals.
• Demonstrated success in both new business acquisition and growing existing accounts.
• A consultative client-first mindset - able to uncover strategic needs and translate them into actionable solutions.
• Exceptional communication negotiation and executive presence.
• An entrepreneurial spirit: self-driven adaptable and eager to grow with a dynamic team.

What We Do

Dscout helps companies better understand the experiences people have with their products and brands in everyday life. Our SaaS video research platform helps our customers gather manage share and analyze millions of in-context moments submitted by people around the world.

Why Work With Us

Curious. Empathetic. Smart. We are a crew of curious humans helping the world's most beloved brands become more customer-centric. If this gets you excited we'd love to hear from you!

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