Enterprise Program Manager

The Opportunity

One Medical for Business (OM4B) partners with employers to offer their employees convenient access to primary care - through unlimited on-demand virtual care, remote primary care, and in-person visits in 28 markets. Our advanced primary care model promotes wellness and prevention with integrated chronic, behavioral, pediatric, and acute care support. Prestigious employers such as Google, NASDAQ, PwC, Airbnb, and Pinterest consider us core to their benefits strategy. 

To support our continued growth we have an opportunity for an exceptional Enterprise Program Manager to join our team. Reporting to the Director, Enterprise Programs, you will work on strategic and custom client launches that require cross-functional planning, identifying workstreams and holding internal stakeholders accountable. You will work closely with product, engineering, operations, and client success teams to develop our launch process and strategy for clients opting into non-standard offerings. You will also help support whether or not we can move forward with custom requests from existing clients and prospects, bringing the right stakeholders together internally with the appropriate information to make the decision. You will have a visible impact within One Medical by ensuring we have a community of happy clients who embark on these new service offerings successfully and ultimately become more invested in One Medical.

What you’ll likely work on:

• Lead internal cross-functional teams through project development and design of new enterprise investments, identifying key work streams and tasks required for each department owner, keeping teams aligned and moving the project forward
• Partner with the client success and implementation teams on launching custom or new services, building out the launch readiness plan so that we pilot new enterprise programs successfully
• Work directly with our largest and more complex clients who need an additional layer of project management and implementation support
• Act as the internal point person for clinical engagement opportunities with clients, developing playbooks for new programs and documenting learnings, successes, and results of these events
• Manage relationships with multiple stakeholders, providing high levels of trust and satisfaction during a high-stress time
• Maintain all appropriate project deliverables and responsibilities, including risk management and status reporting

 What you’ll need:

• 4+ years of project or program management or implementation experience working with a combination of sales, client success, product and clinical operations teams
• 2+ years of B2B client facing experience building customized solutions
• Ability to build out project plans from scratch and iterate on existing playbooks
• Experience in a fast paced growth oriented environment
• Comfort presenting to internal and external stakeholders
• Demonstrated experience anticipating setbacks, managing competing priorities and consistently meeting goals and deadlines
• Exceptional verbal and written communication skills, with strong presence and ability to influence/persuade a wide range of audiences
• Ability to quickly connect and establish trust/rapport with a wide range of personalities in different settings
• Previous management consulting experience is a plus
• Experience in the healthcare industry required

Benefits designed to aid your health and wellness:

Taking care of you today

• Paid sabbatical after 5 and 10 years
• Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
• Competitive Medical, Dental and Vision plans
• Free One Medical memberships for yourself, your friends and family
• Pre-Tax commuter benefits
• PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

• 401K match
• Opportunity to participate in company equity programs
• Credit towards emergency childcare
• Company paid maternity and paternity leave
• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

This is a full time position based anywhere in the United States.

One Medical is committed to fair and equitable compensation practices:

The base salary range for this role is $95,200 to $161,000. However, actual compensation packages are based on several factors that are unique to each candidate. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location.

The total compensation package for certain roles may also include additional components such as a sign-on bonus, annual performance bonus, equity grants in the form of RSUs, medical and other benefits and/or other applicable incentive compensation plans. For more information, please visit https://www.onemedical.com/careers/.