Enterprise Solutions Architect

We are looking for an Enterprise Solutions Architect with expertise across life science R&D and complex software systems, who will work with Benchling’s enterprise customers to create impactful solutions that drive the biotech revolutions.
The Enterprise Solutions Architect will work as a trusted adviser to oversee solution designs at a large, global enterprise deployment, and translate the customer’s IT strategy into detailed solutions in Benchling.

• Interface deeply with customers at the cutting edge of biotechnology to understand and align with the customer’s IT landscape and strategy, and recommend how best Benchling can enable the organization’s missions
• Collaborates with cross-functional business and technology stakeholders to align needs and requirements; translate business opportunities to technology solutions in partnership with engineering, product, solutions architecture teams
• Partner across Professional Service and Customer Success to enable complex rollouts at global enterprise customers
• Partner with Sales and Marketing on deal strategies, and with Engineering, Product, and Solutions Architecture teams to work through challenging technical problems
• Participate and contribute to the global enterprise process, product, or best practices initiatives

Must Haves:

• 10+ years of experience in biotechnology or pharmaceutical industry in a R&D IT organization
• BS or M.S degree in Life Sciences or Information Management. Advanced degree preferred
• Has coached global implementation teams in solutions designs
• Great at empathizing with scientists and can quickly understand complicated scientific concepts
• Excellent communication skills in verbal, written and presentation formats, as well as strong organizational skills.
• Independent, adaptable, and can thrive in a fast-paced startup environment
• Comfortable working cross-functionally and across organizational levels in different geographies
• Ability to travel to customer sites up to 30% based on customer and project needs, when it is safe to do so

Nice to Haves:

• 5+ years of client facing software implementation and/or consulting experience, with demonstrated success managing enterprise scale SaaS projects
• Experience in implementing relevant scientific/informatics softwares such as LIMS, ELN, MES, LES, analytical tools such as JMP, Spotfire, Tableau, etc
• Certified solutions architect in AWS or the equivalents in other cloud providers

This position may be performed remotely anywhere within the United States except New York City and the State of Colorado.

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