Enterprise TPRM Systems and Data Analytics Manager

The role:

SoFi’s Third Party Risk Management (TPRM) team is responsible for establishing the TPRM program framework and overseeing third-party relationships in alignment with the company’s risk appetite. The team manages risk ensures compliance with regulatory guidance and supports risk-informed business decision-making across the organization.

The Enterprise TPRM Systems and Data Analytics Manager provides dedicated ownership of SoFi’s enterprise TPRM platforms and supporting tools. This role is responsible for driving platform effectiveness advancing operational efficiency where feasible enabling robust risk-based data architecture and deriving actionable risk intelligence from raw data. The role also ensures that insights are delivered in a timely and reliable manner to decision-makers across the organization directly supporting SoFi’s mission of helping members “get their money right” through the safe compliant and scalable delivery of financial products and services.

What you’ll do: 

• Perform day-to-day system administration of the enterprise TPRM system of record and supporting platforms including configuration maintenance user access management internal support and continuous improvement initiatives.
• Develop and refine workflows within TPRM platforms to ensure consistent effectiveness while improving operational efficiency in support of business needs.
• Design build and deliver data analytics reports and management dashboards using TPRM platforms in conjunction with Snowflake Alteryx and/or Tableau to provide timely actionable insights.
• Develop and maintain risk-based data architecture across TPRM platforms to maximize data integrity usability and insight generation.
• Derive and distribute actionable risk intelligence from platform data to inform risk-based decision-making across the organization.
• Lead process design and optimization initiatives including the application of AI where appropriate to enhance TPRM system capabilities and program outcomes.
• Provide ongoing platform support user training and process enablement to promote effective adoption and utilization by cross-functional stakeholders.
• Proactively monitor platform performance and data outputs to identify enhancement opportunities and deliver measurable improvements in efficiency insight quality and overall TPRM program effectiveness aligned with business needs industry best practices and SoFi’s risk appetite.

What you’ll need:

• Bachelor’s degree
• 5+ years of experience in Third Party Risk Management Operational Risk or related risk disciplines within financial services with familiarity across first and second lines of defense
• Demonstrated experience administering and optimizing TPRM or GRC platforms including configuration workflow design user access management data integrity and issue resolution
• Strong experience designing and managing data structures and pipelines that support risk analytics reporting and decision-making
• Strong data analytics and visualization skills with proficiency in SQL and experience with tools such as Alteryx Tableau or similar platforms
• Familiarity with financial services regulatory expectations related to third-party risk (e.g. Interagency Guidance FFIEC OCC FDIC)
• Ability to provide consultative insight and guidance on TPRM processes in alignment with business strategy and risk appetite
• Strong communication and collaboration skills with the ability to train and support cross-functional stakeholders

Nice to have:

• Master’s degree in risk management data analytics information systems or a related field
• Professional certifications such as Certified Third Party Risk Professional (CTPRP) CRVPM CRISC CISA CISSP or ServiceNow GRC/TPRM certifications
• Hands-on experience with ServiceNow TPRM/GRC Venminder or other enterprise TPRM/GRC platforms
• Demonstrated involvement in platform implementations migrations or major system upgrades or transformations
• Proficiency in additional analytics or scripting tools (e.g. Python Power BI advanced SQL techniques)
• Familiarity with process improvement methodologies (Lean Six Sigma ITIL Agile) applied in a risk or technology environment
• Experience operating in a high-growth fintech or technology-driven financial services organization

What We Do

SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete but can come together to create something truly unconventional in the world. For the last eight years we’ve been charting this new path forward. We call it The SoFi Way. At SoFi we don’t just talk about culture: we live it. The SoFi Way is how we show up every day how we make decisions and how we build for our members clients and each other.

Why Work With Us

Together with our members we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation and we’re at the forefront.

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