Job Description
Our Mission
Healthcare should work for patients but it doesn’t. In their time of need they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry the companies delivering such a poor customer experience would not survive. But in healthcare patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose we give them power. In doing so we can make healthcare work like every other consumer sector where businesses compete for customers not the other way around. In time this will drive quality up and prices down.
We’re 18 years old and the leader in our space but we are still just getting started. If you like solving important complex problems alongside deeply thoughtful driven and collaborative teammates read on.
Your Impact on Our Mission
Zocdoc’s most important asset is our people. An Executive Assistant serves as a trusted and valuable business partner to our leadership team. Their primary responsibility is to optimize and prioritize the leadership's time ensuring the smooth execution of their goals. By working closely with the team possessing excellent communication skills delivering top-notch customer service and fostering a strong relationship with leadership this person guarantees that the executives can concentrate on high-yield strategic initiatives.
You’ll enjoy this role if you are…
- Autonomous urgent and creative. You genuinely love high-volume and ever-changing priorities
- A highly motivated problem-solver
- Passionate about organization and structure
- The kind of person who enjoys working with others and finding ways to collaborate effectively
- Are self-driven and able to produce high-quality results under pressure
- Adaptable and resourceful you’re an expert at dealing with change and shifting priorities
- A strong and effective communicator across all mediums (in person slack email phone)
Your day-to-day is…
Full ownership of multiple calendars for our four members of the Technology leadership team
- Collaborating closely with the broader EA team on projects and events that contribute to a dynamic and supportive environment
- Understanding your executive's preferences including meeting cadence travel logistics and conference room preparation
- Managing meetings and schedules efficiently both recurring and ad hoc while keeping calendars organized and prioritizing tasks effectively
- Meeting management including preparing agendas taking notes distributing action items etc.
- Assisting in scheduling and running high-profile meetings including Board meetings Executive off-sites and ongoing staff meetings. This includes but is not limited to attendee communications and venue management/coordination
- Coordinating and overseeing complex domestic and international travel arrangements including all necessary documentation
- Working with internal members on coordinating any health and tech-related conferences as needed
- Managing email on behalf of your executive including drafting sending and racing communication
- Complete expense reports and manage company documents and contracts as needed
You’ll be successful in this role if you have…
- A minimum of 3 years experience in an Executive Assistant role supporting Senior Directors/VPs
- Superb communication and relationship management skills! You believe in keeping your stakeholders in the loop and know that multiple communication mediums are the key to success
- You can handle sensitive and confidential information with high professionalism and discretion.
- Humility. You believe in treating everyone with dignity and respect regardless of title or tenure. You view this role as an opportunity to create positive change
- Passion for customer service with the ability to adapt to various personalities and rapidly shifting priorities
- A compassionate but consultative and confident approach with a nothing-too-big nothing-too-small attitude
- A fundamental understanding of urgency and a passion for getting results (we move fast around here!)
Time Expectations:
- Regular Schedule - Monday- Friday 9-6 pm
- Hybrid role with 4 days/week required onsite in our New York HQ
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month millions of patients use our free service to find nearby in-network providers compare choices based on verified patient reviews and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice fill their last-minute openings and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together Not Alone we are a company that prides itself on being highly collaborative and we believe that diverse perspectives experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race color ethnicity ancestry religion national origin gender sex gender identity gender expression sexual orientation age citizenship marital or parental status disability veteran status or any other class protected by applicable laws.
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What the Team is Saying
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What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month millions of patients use Zocdoc to find in-network neighborhood doctors instantly book appointments online see what other real patients have to say get reminders for upcoming appointments and preventive check-ups fill out their paperwork online and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration agility and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex slow-moving industry and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
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Date Posted
04/08/2026
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