Executive Social Media Manager

At BuildOps we are building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution we are reimagining how our customers operate. Our team thrives on ambition innovation and collaboration and we look for those same qualities in every new hire.

As an Executive Social Media Manager you will play a pivotal role in our Marketing and Brand team owning our social presence across channels and turning our product vision and customer stories into compelling executive level narratives. You will drive impact by elevating the BuildOps brand growing and engaging our audiences and shaping how prospects customers and industry leaders perceive us. Reporting to the Director of Brand Content & Comms this role is ideal for someone who is hands on data informed and highly creative and who is energized by building programs from the ground up in a fast moving industry defining company.

Executive content creation

• Develop and publish content across LinkedIn Instagram YouTube X and TikTok for the CEO and other executive team members.
• Ghostwrite posts and scripts that reflect each executive's authentic voice and point of view.
• Build and manage publishing calendars that align with business priorities thought leadership themes and key events.

Video production

• Plan shoot and edit short-form and long-form video content from quick behind-the-scenes clips to structured thought leadership segments.
• Optimize video for each platform's format and algorithm including Reels Stories Shorts and TikTok.
• Own end-to-end production using tools such as CapCut Premiere Pro Final Cut or Descript.

Voice capture and storytelling

• Conduct regular 1:1 sessions with executives to extract insights anecdotes and perspectives.
• Turn complex or technical ideas into clear engaging narratives tailored to social platforms.
• Maintain and evolve voice guidelines so content remains consistent yet fresh across channels.

Multi-channel strategy

• Build and maintain a cross-platform content calendar that adapts messaging and format to the strengths of each channel.
• Tailor concepts so that what works on LinkedIn is appropriately adapted for TikTok Instagram YouTube and X.
• Test new formats and approaches then scale what performs best.

Community engagement

• Monitor and engage with comments replies and DMs on behalf of executives in a way that feels genuine and human.
• Build relationships with key followers partners creators and industry voices.
• Identify opportunities to join relevant conversations in real time.

AI-native workflows

• Use AI tools (for example Claude ChatGPT Midjourney Runway CapCut Descript) to accelerate ideation drafting editing repurposing and scheduling.
• Continuously experiment with new AI capabilities to increase output and quality.

Comms and campaign support

• Support broader executive communications including event-related content internal announcements press and media preparation and ad hoc messaging needs.
• Partner with the broader marketing and comms team to align executive content with company narratives and campaigns.

Trend monitoring and analytics

• Stay ahead of platform algorithm changes emerging content formats creator trends and B2B social best practices and proactively bring ideas to the table.
• Track engagement follower growth impressions and content performance across platforms.
• Report on what is working propose experiments and iterate quickly based on data.

• 1+ years of experience in social media management executive content digital marketing or a related role (agency in-house or freelance).
• Ability to plan shoot (including on a phone) and edit video content end-to-end using tools like CapCut Premiere Pro Final Cut or Descript.
• Deep familiarity with LinkedIn Instagram (Reels Stories Feed) YouTube (Shorts and long-form) X and TikTok based on active use not just theory.
• Demonstrated experience ghostwriting in another person's voice for social platforms or executive communication.
• Proven use of AI tools in a creative workflow including writing editing image generation repurposing and research.
• Understanding of how B2B audiences think or a strong desire to learn with bonus points for experience in SaaS vertical software construction tech or the trades.
• Comfort working directly with senior executives and C-suite leaders in a fast-paced environment.
• Experience with social analytics platforms (for example Sprout Social Hootsuite or similar) or willingness to learn quickly.

• You are a content-native operator who naturally thinks in formats hooks and story arcs.
• You use social platforms daily and have strong instincts for what makes people stop scrolling.
• You have a sharp creative eye for visual design pacing and sound and you know how to make content feel professional without being stiff or overly corporate.
• You actively use AI tools to increase your speed and output and you enjoy experimenting with new workflows.
• You have a strong bias for action move quickly from idea to execution and are comfortable iterating in public based on feedback and performance.
• You are highly organized able to manage multiple executive personas and content streams at once without dropping details.
• You are curious coachable and excited to learn directly from executives and subject matter experts.

• $65000 - $85000 base salary range + bonus

What We Do

BuildOps is the only all-in-one management software built specifically for the modern commercial contractor combining service and project management and everything in between. Focused on serving the commercial Mechanical Electrical Plumbing (MEP) market the BuildOps platform enables contractors to prove out current market trends optimize their business for higher profits and stay ahead of the competition.

Why Work With Us

The idea for BuildOps was born out of the very real need felt by our founders from their own experience both in technology and in the field. We’re a widespread but tight-knit team of go-getters. We are passionate but humble. Unique but fiercely collaborative. And at the end of the day we truly love what we do.

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