FedNow Product (UX) Designer

Company
Federal Reserve Bank of Boston
FedNow Product (UX) Designer
The Federal Reserve is developing a new interbank 24x7x365 real-time gross settlement (RTGS) service with integrated clearing functionality, called the FedNow service. This service will help enable financial institutions to provide their customers with the ability to send and receive payments any time, any day, and have full access to those funds within seconds. This position is a unique opportunity to be part of a new mission-critical Federal Reserve initiative that will be transformative to the payments landscape in the United States.
Overview
The Federal Reserve is seeking a Product Designer ( User Experience - UX ) to work on future enhancements to the FedNow Service. The FedNow Service is a new instant payment service that the Federal Reserve Banks are developing to enable financial institutions of every size, and in every community across the U.S., to provide safe and efficient instant payment services in real time, around the clock, every day of the year.
Responsibilities

• Ability to collaborate closely with designers, developers, product owners on design outcomes, integration, visuals, & product goals while considering accessibility, performance, and security
• Draft conceptual wireframes, sketches, diagrams, high-fidelity mockups, and prototypes
• Ability to take high-level requirements or ideas and iterate to make a user-focused product
• Ability to take initiative and work on features ahead of the product backlog
• Familiarity leveraging and contributing to design systems
• Collaborate with user research to test potential solutions for upcoming features
• Evangelizing user research and customer feedback in product design decisions
• Deliver the right level of detail to support implementation in Agile SAFe environment

Desired Skills & Experience

• 5+ years of product design experience working on consumer or enterprise solutions
• Must have proficiency with product design tools such as Figma, Sketch/Invision, or Adobe XD
• Strong understanding of visual hierarchy, color theory, WCAG 2.1 AA standards, usability best practices, interface interaction patterns, and information architecture
• Must be able to demonstrate a portfolio of shipped products and articulate process
• Familiarity with interactive whiteboard tools and user research platforms
• Background in Design, HCI, Human Factors, or Front-End Development
• Education: Bachelor's in design or Computer Science, another similar field, or equivalent experience as a UX practitioner
• Banking industry experience is a plus, but not required.

About
Federal Reserve Bank Services
The Federal Reserve, the central bank of the United States, was founded by Congress in 1913 to provide the nation with a safer, more flexible, and more stable monetary and financial system. The Federal Reserve Banks provide financial services to depository institutions including banks and credit unions, much like those that banks provide for their customers. These services include collecting checks, electronically transferring funds, and distributing and receiving cash and coin. Additionally, the Federal Reserve acts as the fiscal agent for the U.S. Treasury and assists financial institutions in meeting reporting requirements, understanding policies governing reserve balances, term deposits, and discount window lending programs.- -
Federal Reserve Bank of Boston
As part of the Central bank of the United States, the Boston Fed works to promote sound growth and financial stability in New England and the nation. We contribute to communities, the region, and the nation by conducting economic research, participating in monetary policy-making, supervising certain financial institutions, providing financial services and payments, playing a leadership role in the payments industry, and supporting economic well-being in communities through a variety of efforts.
The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.
All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks.
The second phase, which might not be complete until after you begin working at the Reserve Bank, is an additional risk-based security screening determined by the risk rating of the position. Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.
All applicants must have resided in the United States for at least three (3) years.
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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