Job Description
Striim, (pronounced “stream” with two i’s for integration and intelligence), is a unified data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the right data at the right time. Striim is used by enterprise companies to monitor events across any environment, build applications that drive digital transformation, and leverage true real-time analytics to provide a superior experience to their customers. At our company, we believe and expect all of our employees to operate as one with unlimited potential and dignity.
Description
Striim is hiring a Field Engineer to be a technical leader engaging with our customers throughout the life cycle of the Striim Platform. A Field Engineer will partner with a Customer Success Manager to create a guided customer journey through all implementation phases, including new customer onboarding, solution architecture strategy, and technical enablement. This is a highly customer-focused role, driving toward operational excellence, continuous learning, and mission critical innovation. This is a fully technical and hands-on position.
Responsibilities
- Onboarding of new Striim customers, delivering learning, solution strategy, technical enablement, and implementation guidance during the deployment process.
- Leading customer technical teams during development phases to implement best practices and innovate enterprise adoption challenges.
- Support seamless transition from pre-sales prototypes to post-sales production scale experiences.
- Collaborate with customer success and account management teams to conduct periodic health checks with customers, ensuring operational excellence with Striim.
- Be the Striim product expert, coach and trusted technical advisor during deployment.
- Be the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution and technical innovation.
- Pro-actively engage existing Striim customers to realize technology value with further adoption of the Striim platform, demonstrating new applications and use cases for Striim.
Requirements
- A successful candidate must be based 100% remote somewhere in the Continental United States
- 3+ years of customer-facing technical roles, e.g., Sales Engineer/Pre-sales Engineer, Solutions Architect, Data Engineer, Customer Success Engineer
- Principle knowledge of database management systems software such as Oracle, MySQL, Microsoft SQL Server, and SQL Programming Language
- Proficient knowledge of programming languages such as Java, Python, Shell scripting
- Experience in working with Enterprise data environments and Mission Critical IT systems is desirable
- Knowledge of Cloud infrastructure and Data Services such as Amazon AWS, Microsoft Azure and Google Cloud
- Principle knowledge in working with, configuring, and troubleshooting Operating Systems based on Unix/Linux and Windows
- Experience working with Message Systems such as Kafka and JMS
- Knowledge of Snowflake, Google BigQuery or Databricks is a plus
- Excellent written, verbal, and presentation communication skills
- Bachelor’s degree, or equivalent, Information Systems, Computer Science, Computer Engineering, Information Systems
Benefits
- We offer
- Competitive salary and pre-IPO stock options
- Private Medical Insurance
- Life Insurance
- Pension Plan
- Income Protection
- Paid Time Off (Discretionary Time Off & Public Holidays)
- The chance to contribute to and shape an upbeat, fully engaged culture
Compensation
$130,000 - $150,000 USD on an annualized basis
Our company culture fosters entrepreneurship and nurtures our team members to grow with the company. Come join a Silicon Valley startup focused on delivering a product that’s loved by its customers and primed to be a core part of the cloud data stack.
We are an equal opportunity employer, and we value diversity at our company.It is in our best interest to continue to foster an environment of diversity, equity, and inclusion to bring the most value to our workforce, customers, and partners. All applicants are considered for employment without attention to race, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, veteran status, or disability status.
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Date Posted
07/21/2023
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