Field Implementation Manager

Location: Remote - must be located near major airport due to client travel
Type: Full-time

About Toro TMS 

We are Toro TMS a growth-stage startup working to build the modern operating system for trucking. Our focus is squarely on building the best-in-class end-to-end transportation management software (TMS) for bulk commodity haulers. 

The Role

As Field Implementation Manager you’ll be the face of Toro during one of the most critical moments in our client journey: going live. You’ll lead the deployment of our TMS platform at customer sites ensuring a smooth transition from legacy systems to Toro’s modern user-friendly solution. This role blends project management client training and real-time problem solving all with a people-first mindset.

What You’ll Do

• Lead onsite implementations of Toro’s platform at bulk trucking terminals dispatch centers and warehouses
• Partner with Sales Engineering Product and Operations to translate client goals into actionable rollout plans
• Deliver hands-on training to dispatchers drivers and logistics managers making tech feel approachable and useful
• Troubleshoot issues in real time and adapt implementation plans to meet site-specific needs
• Travel to client sites (up to 70%)

What You Bring

• 2-4 years of experience in a client facing role warehousing logistics or field-based SaaS implementation
• Strong project management and client-facing communication skills
• Comfort with dynamic environments and a knack for simplifying complex systems
• Empathy for frontline users and a bias toward action
• Willingness to travel and work hands-on with clients

Why Toro

• Be part of a mission-driven team reshaping an essential industry
• A culture that values clarity warmth and continuous improvement
• Comprehensive medical dental and vision coverage 
• Unlimited PTO
• 401(k) policy managed by Empower 

What We Do

At Toro TMS we are on a mission to deliver technology that drives lasting improvements for the trucking industry. Our dedicated team has built an easy-to-use modern end-to-end TMS specifically designed for bulk haulers. From load management and dispatch to accounting and driver payroll we provide a single software solution to help our customers move more loads.

Why Work With Us

We’re a fast-growing startup where you’ll work with a world-class team of startup veterans gain hands-on experience and grow your career quickly. With a strong track record of promoting from within we offer real opportunities for impact learning and advancement in a high-growth environment.

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