Fulfillment Planning Supervisor Day Shift

Who We Are

Babylist is the leading registry e-commerce and content platform for growing families. More than 9 million people shop with Babylist every year making it the go-to destination for seamless purchasing trusted guidance and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents including the Babylist Shop Babylist Health and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV and more than $500 million in 2024 revenue Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident connected and cared for at every step. As we build the generational brand in baby our mission remains simple: to connect growing families with everything they need to thrive.To learn more visit www.babylist.com.

Our Ways of Working

Our Fulfillment Center team works on-site in Commercial Point OH  to support our physical operations and plays a vital role in delivering the Babylist experience.
This role operates on the Day Shift - Monday through Friday from 8:00am - 4:00pm

What the Role Is

Our Commercial Point Fulfillment Center is how Babylist gets the right products to growing families at the moments that matter most. As the Fulfillment Planning Supervisor you sit at the intersection of labor planning data and frontline operations — reporting to the General Manager and leading the Wave Planning team. You own how work flows through the building: connecting volume labor and execution so the right work gets released at the right time with the right staffing to hit throughput and service targets across all three shifts.

Day to day you’re living in the WMS and planning tools translating inbound volume backlog and business inputs into executable wave plans and labor allocations across days nights and weekends. Some days are deeply analytical: building labor models refining forecasts standing up reporting that gives operations leaders clear visibility into cost efficiency and performance. Others are fast and reactive: rebalancing labor mid-shift adjusting waves on the fly making real-time calls that directly impact output.

This role exists because our FC is entering its next phase of growth. Labor planning today varies by shift and that inconsistency costs us. You’ll be the single point of ownership that makes planning consistent data-driven and scalable — and you’ll play a key role in building the foundation for future automation and systems improvements.

This is not a passive planning role. If you prefer static plans clean inputs or clearly defined playbooks this will be a tough fit. The reality is constant tradeoffs — volume vs. labor speed vs. accuracy short-term fixes vs. long-term improvements. You need to be comfortable making decisions with imperfect data and holding your ground with operations leaders when the plan needs to change.

Who You Are

• 3+ years in a fulfillment center distribution or manufacturing environment with direct ownership of labor planning production control or workflow execution at high volume (50k+ units/day or similar)
• 1+ year managing hourly associates in a warehouse or DC including performance management and shift execution
• Hands-on experience building and adjusting labor plans across multiple workstreams (pick pack replenish receiving) in a WMS-driven operation
• Strong in Excel — pivot tables lookups basic modeling — and comfortable translating data into clear direction that operations teams can act on
• Experience working directly in a WMS (Manhattan Blue Yonder or similar) including releasing work managing waves and troubleshooting in real time
• You thrive in fast-moving high-ambiguity environments where plans change daily and you adapt without waiting for direction
• Bonus points if you’ve worked in a dedicated Workforce Management or Resource Planning function supported WMS implementations or system-driven workflow changes or used tools like Tableau Power BI or Sigma for labor modeling and forecasting beyond Excel
• You’re genuinely excited about what AI can do — not just as a concept but as something you want to get your hands on. At Babylist every team uses AI daily and we’re looking for people who lean in

How You Will Make An Impact

• Own daily and weekly labor planning across all shifts (days nights weekends) translating forecast inputs — volume seasonality site constraints — into executable staffing plans
• Lead wave planning and execution for Day Shift releasing work in alignment with labor capacity priorities and downstream constraints
• Adjust plans in real time: rebalance labor reprioritize work and make the call when volume changes staffing gaps or operational issues hit mid-shift
• Lead and develop a team of Wave Planners — set expectations coach performance and drive consistent execution of planning standards
• Play a key role in evolving the Wave Planner function from a task-based role into a more advanced systems-savvy capability that can operate as true planning partners to operations
• Build and maintain reporting models and dashboards that give operations leaders clear visibility into labor cost efficiency and productivity — and translate complex data into actionable insights that inform staffing decisions and operational strategy
• Partner with Operations Managers on daily execution strategy push back when plans aren’t feasible and drive accountability to the plan
• Work cross-functionally with Inventory Control Data Finance and Product/Tech teams to resolve constraints improve wave logic and support WMS enhancements
• Standardize planning processes and cadences so labor allocation and wave execution are consistent across shifts — not dependent on who’s on the floor

Physical Requirements

While this role involves leadership and oversight responsibilities it also requires regular physical presence and activity on the fulfillment floor. Physical expectations include:

• Ability to stand and walk for extended periods (up to 10–12 hours per shift) with scheduled breaks
• Ability to walk the floor extensively averaging 10000+ steps per day
• Ability to lift and move items up to 50 pounds occasionally throughout the shift
• Comfort with pushing pulling bending twisting and performing repetitive motions as needed to support team operations

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$65800 to $80000

Your starting salary will be based on your location experience and qualifications with increases over time tied to performance role growth and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work create and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary and bonus opportunities
• Company-paid medical dental and vision insurance
• 401(k) with company match and flexible spending accounts
• Generous paid parental leave and PTO
• Perks for physical mental and emotional health parenting childcare and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview you consent to this recording and transcription.

Interview Integrity At Babylist every team uses AI daily and we love it. During interviews though we want to see you — your thinking your problem-solving your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment bank information or personal financial details. If you receive outreach via WhatsApp Telegram or a non-Babylist email it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

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What We Do

Babylist is the trusted platform for millions of growing families. For over a decade Babylist has been the technology solution for expecting parents and the community that supports them expanding from baby registry into a full-service platform that helps parents make decisions with confidence stay connected and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry app ecommerce shop and comprehensive product guides. The Babylist ecosystem now includes Babylist Health which provides access to products and services including insurance-covered breast pumps Expectful a new voice in health and wellness for pre-pregnancy through postpartum care and The Push a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers Babylist is a generational brand leading the $88 billion baby product industry.

Why Work With Us

Babylist thrives as a remote-first company with HQ team members located across the U.S. and Canada. We meet in person twice a year—once as a company and once by department to strengthen the relationships that power our work. We show up consistently stay purpose-driven and achieve results —together from anywhere.

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