Gale Technical Program Manager (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

We are looking for an accomplished and dedicated Technical Program Manager to join our hard-working team! The role will be high-visibility and offer exciting challenges problem solving, collaboration and communication, cross-team orchestration, and day-to-day team management and leadership.

What you will do here:

• Collaborate with product, engineering, and business partners to deliver multi-functional projects through all phases of the lifecycle - planning, development, testing, content integration & deployment
• Ensure work is sufficiently defined, prioritized by leadership, and well understood by execution teams
• Create unified schedules, manage dependencies, and track progress across a portfolio of programs
• Ensure roadblocks and tradeoff decisions are diagnosed, framed, communicated correctly, and resolved quickly and efficiently with program leadership
• Provide decision support through data gathering, information analysis, and presentation of considerations to the appropriate decision makers
• Drive communication on program health up and across the organization
• Create insights and report on key achievements and metrics
• Identify and communicate needs of the program to ensure it is set up for success
• Support roadmap and initiative planning with product and technology teams
• Identify and drive execution of strategic and process-related improvements across all programs!

Skills you need here:

• 3-6 years of experience in technical project or program management strongly preferred; may consider other relevant field such as technology delivery, technology operations or management consulting
• Solid ability to lead by influence e.g., successfully deliver large projects and programs without having direct authority over teams
• Tenacity and flexibility in problem solving, with the awareness to know how and when to change direction based on the input and feedback of partners
• Exceptional relationship building skills; able to gain trust of diverse partners from the executives to the entry-level team members
• Experience engaging with senior level management in formal presentations and informal decision-driving discussions
• Expert at facilitating high-functioning meetings, including leading productive conversations, securing decisions efficiently, and effectively balancing advocacy and inquiry
• Ability to thrive in a fast-paced environment, and lead others through ambiguous situations
• Exceptional written and verbal communication skills
• Demonstrable experience working with different software development practices (e.g., Agile/Scrum, Kanban, SAFe) and tools (e.g., JIRA, Confluence)

Preferred

• PMP or similar certification
• Proven experience within a software development team

At Gale, a Cengage Group company, we partner with librarians and educators around the world to connect 30 million distinct learners annually to essential, digital content through user-friendly technology that enhances experiences and improves learning outcomes. For more than 65 years, Gale has collaborated with academic institutions, schools, and public libraries around the world, empowering discovery and insights that push the boundaries of traditional research and advance learners in all areas of life.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email [email protected] to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.