General Counsel

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 15 years, we have helped 10 million customers in 196 countries by answering more than 16 million questions. Our investors are Charles Schwab, Crosslink Capital, and Glynn Capital Management. 

About the Role 

The General Counsel will be responsible for building, managing, and leading our legal team, and setting the right foundations in place for continued growth. In this role the General Counsel will use their previous experience in a public tech company to oversee all aspects of our business including product, IP, regulatory, corporate, policy, compliance, privacy, employment, SEC reporting, and global subsidiary maintenance. Responsibilities to evolve and grow depending on the business needs. 

What You’ll Do 

• Responsible for overseeing the legal function in the organization 
• Provide legal counsel and support to enable strategic business transactions, collaborations, and other complex contracts
• Be our trusted business partner who will help us understand when to take risks, how to mitigate them, and when to avoid them
• Support all aspects of our business and drive our legal strategy for various company-wide initiatives
• Interface and foster relationships with our key partners (including outside counsel, partners, banks, insurance, and regulators)
• Advise leadership on corporate governance and equity fundraising, including board meetings, stock administration, business conduct, and other policy matters
• Advise on securities law, SEC compliance and related general corporate matters
• Assist with investor matters, including review of announcements, press releases, investor presentations and other investor communications
• Stay current on corporate governance trends and best practices, including research or benchmarking projects
• Work collaboratively and responsively with a broad range of colleagues across functions, ensuring good relationships between legal, finance, human resources and operations to facilitate a coordinated team approach 

What We’re Looking For 

Skills 

• J.D. from a top-tier law school 
• Good standing to practice law in the State of California 
• 10+ years of relevant legal experience, ideally gained at a well-regarded law firm followed by senior in-house experience.
• Experience at a publicly traded company, technology industry preferred
• In-depth knowledge of securities law
• Extensive experience advising clients on public company reporting and compliance matters, as well as corporate governance matters
• Excellent written, communication and interpersonal skills and the ability to collaborate with, and gain the respect of, stakeholders at all levels
• Ability to adapt to and thrive in a dynamic fast-moving mission-driven organization, preferably in or with high growth tech companies
• A proven track record in litigation management and risk management negotiation
• B2C eCommerce experience a plus 

Collaboration 

• Ability to work both independently and collaboratively 
• Promote co-creation and encourages others to participate; works smoothly across all levels and departments
• Manages time and meetings effectively, properly leveraging managers' time

Communication 

• Excellent interpersonal and service-oriented skills 
• Proactively shares appropriate level of information across teams 
• Actively listens to others and ensures they are understood 

Leadership 

• Strong project management and organization skills 
• Self-starter who is action-oriented and leads by example 
• High-level of accountability and acts an owner, develops effective short and long-term plans and goals 
• Provides timely, effective, and meaningful feedback that motivates others to improve performance 
• Builds and/or supports a high performing team; recognizes and rewards achievement 

Why Join the Team

With 1,000 employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

Data driven: Data decides, not egos

Courageous: We take risks and challenge the status quo

Innovative: We 're constantly learning, creating, and adapting

Lean: We focus on customers, using lean testing to learn how to serve them best

Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Competitive Pay
• United Healthcare PPO, Kaiser
• FSA and HSA options, including Dependent Care Spending
• Dental & Vision
• Employer paid Long & Short - Term Disability
• Employer paid life insurance
• $75 monthly Remote-Work stipend
• $360 annual Wellness stipend
• $200 per year for registration fees for fitness events, races, and marathons
• Monthly snack boxes delivered to your home
• Flexible time off
• 11 company holidays
• 401k with company matching
• Paid parental leave
• Charitable donation matching
• JustAnswer subscription with access to 12,000 experts in over 700 categories

And let's not forget having fun! Our Minister of Fun organizes weekly pop-up lotteries for prizes, monthly virtual bingo, trivia competitions, photo contests, puzzles, virtual mixed-team lunches, and spirited company-wide challenges!

Work Environment

JustAnswer US has adopted a remote-first/full-remote work environment from most US-based locations. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. With employee wellbeing as a top priority, where legally permissible, employees are required to be fully vaccinated against Covid-19 to attend these optional in-person events.

Remote From these States

California/Connecticut/Florida/Georgia/Idaho/Illinois/Indiana/Massachusetts/Michigan/New Jersey/Nevada/New Mexico/New York/North Carolina/Ohio/Oregon/Pennsylvania/South Carolina/Texas/Virginia/Vermont/Washington/Wisconsin/West Virginia

Pay Transparency

JustAnswer will provide pay transparency information upon application to those in qualifying jurisdictions.       

Our Commitment to Diversity

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.

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