Caterpillar

Generative AI Product Manager - Shopping & Content Search

Posted 3 Hours Ago

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Chicago IL USA

Hybrid

113K-183K Annually

Mid level

Artificial Intelligence • Cloud • Internet of Things • Software • Cybersecurity • Industrial

Cat Digital uses digital technologies to help Caterpillar Inc. customers build a better more sustainable world.

The Role

The Generative AI Product Manager will lead the development of AI capabilities for shopping and content search focusing on personalized experiences and collaboration with engineering and UX teams.

Summary Generated by Built In

Career Area:
Technology Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar you're joining a global team who cares not just about the work we do - but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We don't just talk about progress and innovation here - we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc. leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide our teams use data technology advanced analytics telematics and AI capabilities to help our customers build a better more sustainable world.
Job Summary:
As the Generative AI Product Manager for Shopping & Content Search at Caterpillar you will lead the development and integration of AI powered capabilities that transform how customers dealers and internal users discover parts products content and solutions across Caterpillar's digital ecosystem.
This role focuses on delivering intelligent contextual and personalized search and shopping experiences-including part identification content retrieval AI assisted discovery and conversational commerce-across platforms such as AI Assistant cat.com catdealer.com and parts shopping experiences.
You will work closely with engineering search relevance content commerce and UX teams to design test and scale GEN AI driven shopping and search solutions that improve findability reduce friction increase conversion and elevate the end to end customer experience.
What You Will Do:
Product Strategy & Roadmap

Define and evolve the GEN AI product vision for Shopping & Content Search aligned with Caterpillar's AI Assistant strategy eCommerce roadmap and digital experience goals.
Own the product roadmap from POC to production balancing innovation scalability and business impact.
Drive prioritization of capabilities such as:
- AI assisted part and product discovery
- Natural language and conversational search
- Content understanding and semantic retrieval
- Visual and attribute based search
- Personalized recommendations and guided shopping

Cross Functional Leadership

Partner with engineering search relevance data science UX content and commerce teams to deliver high quality AI powered discovery experiences.
Collaborate with Cat Digital DPMs and domain product teams to ensure alignment across AI Assistant shopping journeys and content platforms.
Coordinate with enterprise AI governance privacy and security teams to ensure compliant and responsible AI delivery.

Execution & Delivery

Translate customer and dealer needs into clear product requirements acceptance criteria and success metrics.
Lead experimentation A/B testing and relevance tuning to continuously improve search quality engagement and conversion.
Oversee integration with enterprise systems (e.g. product catalogs content repositories pricing entitlements).

Technical mastery

Semantic agentic search applied to commerce. Experience with multimodal search visual search multimodal embeddings
Agentic commerce applied to public AI tools and Agentic commerce implemented in proprietary platforms

Measurement & Optimization

Define KPIs for shopping and search success including findability task completion conversion engagement and satisfaction.
Leverage analytics and user feedback to iterate and optimize AI models and experiences.
Communicate progress risks and outcomes to stakeholders with decision grade clarity.

What You Will Have:

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.
Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers prospective customers vendors and internal staff.

Considerations For Top Candidates:

Strong experience in digital product management preferably in search eCommerce content platforms or AI driven experiences.
Working knowledge of Generative AI search relevance information retrieval and conversational interfaces.
Proven ability to lead cross functional teams and deliver complex products at scale.
Customer obsessed mindset with the ability to translate user needs into impactful solutions.
Comfort operating in ambiguity from early experimentation through enterprise rollout.

Summary Pay Range:
$112710.00 - $183140.00
Compensation and benefits offered may vary depending on multiple individualized factors job level market location job-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

Medical dental and vision benefits*
Paid time off plan (Vacation Holidays Volunteer etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

* These benefits also apply to part-time employees
Visa sponsorship is available for eligible applicants.
Posting Dates:
April 14 2026 - April 20 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.

Top Skills

Ai Assistant

Analytics

Conversational Interfaces

Ecommerce

Generative Ai

Multimodal Search

Semantic Retrieval

What the Team is Saying

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The Company

HQ: Irving TX

100000 Employees

Year Founded: 1925

What We Do

Cat Digital is the digital and technology arm of Caterpillar Inc. responsible for bringing digital capabilities to our world-famous yellow iron. With over 1.5M connected assets worldwide our teams use data technology advanced analytics and AI capabilities to help our customers build a better world.

Why Work With Us

The Cat Digital team is at the forefront of Caterpillar’s evolution. We take pride in solving complex problems by building new systems from the ground up. On our team you’ll leverage data from across our entire enterprise to find solutions that open a new world of possibilities for our customers and dealers. Join us in building a better tomorrow.