Global Account Manager

Achieving sales, account growth and client success objectives within the top 15 BioPharma accounts - including identifying and qualifying platform growth opportunities, and efficiently leveraging resources in order to bring opportunities to successful conclusion. Responsible for maintaining a high level of customer satisfaction - consistent with Benchling business principles.

• Manage the global partnership between Benchling and the account with the goal of remaining a trusted partner and advisor for the long term
• Hold accountability for developing and implementing account vision, strategy and execution
• Ensure that every resource serving the account has clarity on the long term account plan and implement a rigor of internal governance to drive innovation and enable execution excellence
• Identify and foster relationships that provide direct access to decision makers and key stakeholders across the business, IT and procurement teams
• Navigate complex sales cycles, communicate contextual value propositions, negotiate key contracts and annual renewals
• Manage account administration and actively provide inout for accurate forecasting

• 10+ yrs of combined experience across sales, account mgt and consulting services
• Deep understanding of the biopharma industry and experience with digital transformation
• Passion and enthusiasm for solving customer challenges
• Proven track record of cultivating C-suite relationships
• Strong negotiation skills and demonstrated ability to execute and close multi-million contracts
• Ability to communicate complex value propositions to C-level
• Ability to travel internationally