Global Finance Shared Services Regional Business Partner

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Team Overview

Role Overview and Core Responsibilities

• Act as the Regional Single Point of Contact (SPOC) for all Invoice-to-Cash (I2C) matters including Billing Cash Application and Collections ensuring clear and consistent communication between regional stakeholders and global operations.
• Partner with regional Sales Finance and Operational leaders to align I2C processes with business objectives customer expectations and revenue outcomes.
• Drive effective regional implementation of global I2C standards while accounting for local regulatory compliance and cultural requirements.
• Manage prioritize and resolve regional escalations related to billing issues payment delays disputes and complex account reconciliations.
• Monitor and analyze key I2C performance metrics (e.g. billing accuracy and timeliness AR aging Days Sales Outstanding (DSO) unapplied cash and collection effectiveness) to identify trends risks and improvement opportunities.
• Deliver monthly and ad hoc performance updates to regional and global leadership translating data into actionable insights and recommendations.
• Collaborate with onshore functional leaders and the Global Process Leader to drive process improvements automation initiatives and tool enhancements within the region.
• Ensure adherence to global finance policies internal controls and regulatory requirements and support internal and external audit activities.
• Serve as a change champion by leading regional change management reviewing and approving SOPs for regional variations and facilitating training for GCC and operational teams.

Required Knowledge and Experiences

• 8–10 years of progressive experience in finance operations shared services or related roles with direct accountability for I2C performance and outcomes.
• Strong working knowledge of end-to-end Invoice-to-Cash processes (Billing Cash Application Collections) required to effectively partner with operations and address complex regional issues.
• Experience operating in a finance shared services or global operations environment enabling effective navigation of standardized processes and regional variations.
• Proven stakeholder management and escalation handling experience critical for influencing outcomes across Sales Finance Operations and customer-facing teams.
• Bachelor’s degree in Finance Accounting Business Administration or a related field required; Master’s degree preferred or equivalent professional experience.

• Experience with ERP platforms such as PeopleSoft and CRM systems such as Salesforce to support billing AR and customer account management.
• Familiarity with I2C automation and workflow tools (e.g. HighRadius) used to drive efficiency visibility and control across billing cash application and collections.
• Advanced proficiency in reporting and analytics including the ability to interpret dashboards and KPIs to inform decision-making.

• Experience supporting global or multi-region finance organizations with diverse regulatory and cultural requirements.
• Change management or transformation initiative experience within finance or shared services environments.
• Strong facilitation and training skills to support process adoption and continuous improvement.

Benefits that support every part of your life:

At TransUnion we design benefits to help you feel well do well and plan well—from day one.

For Your Health: Enjoy day-one eligibility for medical dental and vision coverage plus supplemental plan options. Spousal domestic partner and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We’ve got your back with company‑paid basic life and AD&D optional voluntary life and AD&D for you and your family and short‑ and long‑term disability. You can also opt into a legal plan pet insurance and travel accident coverage.

For Your Family: From adoption assistance and fertility planning coverage to caregiver support we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match a complimentary Care@Work membership and up to 12 weeks of paid parental leave with eligibility for a thoughtful gradual return.

For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources career coaching and optional long‑term care insurance to plan confidently.

For You: Grow and recharge with tuition reimbursement flexible time off for exempt employees or paid time off for nonexempt employees up to 12 paid holidays per year commuter benefits employee discounts charitable gift matching and paid volunteer time off plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access 24/7 support including professional therapy coaching and emotional well‑being programs alongside guided meditation and resources that support physical mental social and financial wellness.

We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Company’s reputation are also essential expectations of this position.

TransUnion Overview:

At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people pioneering products and cutting-edge technology.

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Company:

What We Do

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link match and tap into the awesome combined power of that data; and our knowledgeable and passionate team who stewards the information with expertise and in accordance with local legislation around the world. Because of our work organizations can better understand consumers in order to make more informed decisions and earn their trust through great personalized experiences and the proactive extension of the right opportunities tools and offers. In turn consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose and what drives us every day.

Why Work With Us

Our culture is welcoming energetic and innovative. There’s an overall synergy that flows throughout TransUnion creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

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