Group Product Manager

divvyDOSE is a pharmacy, reimagined. Our vision is a life where medicine does what it's supposed to, and people get the attention and care they deserve. We strive to improve the quality of life through innovative design and compassionate customer service that allows medicine to get out of the way of our customers’ lives.

Vision / Mission

Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.

We’re now part of Optum and the UnitedHealth Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone. Are you looking for a way to create next-level results with a human-level approach? Then look at opportunities with divvyDOSE, where changing the world is just one result of doing your life’s best work.SM

About the Role

As a Group Product Manager - Pharmacy, you are responsible for turning our investment in pharmacy technology into value for the business. A player-coach, you own a lane of the pharmacy product while also partnering with the other pharmacy product managers to ensure an optimal and tightly coordinated roadmap.

You will spend time each month building and championing a vision for how technology can support our pharmacy operations, providing thought leadership and guidance for product teams focused on pharmacy technology. Working with stakeholders in finance and pharmacy operations, you will ensure we are able to effectively measure the impact of our pharmacy technology on pharmacy operations KPIs. You are vocal about gaps in process and a partner with tech leadership in improving those processes and ensuring clear lines of responsibility between pharmacy product teams.

Group Product Manager Responsibilities

● Work with finance and operations stakeholders to build and track high-level pharmacy KPIs

● Partner with stakeholders to identify, define, and prioritize high impact impact focus areas to support pharmacy operations. Work with product managers to frame those focus areas as technology opportunities.

● Define, evolve, and champion an overall product vision for our pharmacy software. Communicate this through a quarterly and annual product strategy for pharmacy technology.

● Keep a pulse on external technology and software that can improve our pharmacy, including expanding partnerships with our integration partners or bringing on new partners to improve pharmacy operations

● Ensure pharmacy product teams have clearly defined lanes of responsibility and that, when necessary, roadmaps are aligned and coordinated

● Mentor / coach product managers responsible for pharmacy technology; support their development through actionable feedback

● Partner with engineering leadership on initiatives or focus areas that may impact multiple teams

● Collaborate with engineering leadership on improving product team processes

● Lead a cross functional product team through the entire product development lifecycle (from discovery to delivery). See list of additional PM responsibilities below

● Serve as an expert for divvyDOSE’s pharmacy technology platform

As a player coach, here are the Product Manager Responsibilities

● Define a product vision that supports divvyDOSE’s strategic objectives with the ability to continuously adapt based on the changing business and industry landscape

● Develop the product’s KPIs and maintain a product scorecard showing progress to those results. Perform and report on pre/post launch analysis of each product initiative focused on performance against those KPIs.

● Build and maintain a 12 month roadmap that communicates the focus and direction of the product, while developing a strong backlog of products/features that will help achieve the product vision

● Build a strong stakeholder and customer feedback pipeline in order to continuously adapt the backlog to changing business and stakeholder needs

● Lead a cross functional product team through the entire product development lifecycle (from discovery to delivery). Build an environment conducive to forming a high performing team.

● Write and define business requirements and user stories to ensure a valuable and usable product is built. Partner with the rest of our technology team to ensure the solution meets the product requirements and delivers against the product objectives

● Communicate and collaborate with Product Managers on other products to ensure alignment around product and deliver objectives.

Requirements

Preferred Skills & Experience

● 5+ years experience working in a software development environment in a Product capacity

● Experience directly managing people

● 1-3 years of experience working as a software development Product Owner in an Agile environment

● Strong communication skills - written and verbal with the ability to inspire and influence others

● Strong interpersonal skills - ability to rapidly develop and cultivate relationships with various team members and stakeholders, especially in a remote setting

● Strong attention to detail and focus on quality of deliverables

● Ability to thrive in a fast paced environment and organize inputs from multiple sources

● Experience working with UX and research teams to deliver best in class user experiences and solutions

● CSPO a plus, not required

Benefits

In addition to a competitive salary our company offers comprehensive medical, dental, and vision plans and contributes to an HSA annually.

Our Engineering and Product Culture:

We are a very collaborative group that is inclusive, fun, and hard-working. Currently, several of our engineers are based in Chicago but working from home during COVID (and flexibility to continue that once we open up the office), as well as fully-remote engineers throughout the country; we strive to create an environment where you can do your best work in the environment and location that is best suited for each individual. As a member of our team, you can expect to work with intelligent, curious, and motivated peers who value and respect your perspectives.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Employment with divvyDOSE is AT WILL, and can be terminated at any time, for any reason, by either party.

We encourage individuals with disabilities and veterans to apply. Applicants who require an accommodation related to the application and/or review process may reach out to us at: [email protected].

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