Group Product Manager - Commercial Services (f/m/d)

As our customer base is growing at a fast pace, Contentful is seeking a product leader to join our Commercial Services teams as a Group Product Manager. You will drive the product strategy of our Commercial Services platform that underpins the purchase and commercial administration experience across our product-led growth and sales-assisted motions. This includes Identity & Access platform capabilities along with an administration experience for customers and internal stakeholders. 

In this role, you will own the vision, strategy, and execution of our Commercial Services platform to serve four distinct Contentful businesses: self-service customers, enterprise customers, partners as a redistribution channel, and eventually our ecosystem marketplace. To be successful, you need a deep understanding of our diverse customer base and our sophisticated subscription models in your externally and internally facing role. You will closely collaborate with internal pricing strategy, growth, provisioning, billing, and compliance counterparts, as well as Marketing & Sales. You will facilitate productive partnerships with a high degree of ownership for critical features, user experiences, and business outcomes. 

If you are a strong leader who is passionate about defining the future of headless content management and how teams develop and collaborate to move work forward - come and be a part of our amazing journey! You’ll work closely with engineering, design, and product marketing to realize the vision and deliver engaging experiences for every team. In addition, you will lead and grow a team of exceptional Product Managers.

• You’re responsible for the success of our Commercial Services platform and work closely with senior leadership to ensure that delivered opportunities meet the expected outcome.
• You define and execute against quarterly Commercial Services group objectives & key results (OKRs) in line with the 3-year strategy and the rolling 5-quarter plan. 
• You clearly articulate your group’s strategy, ensuring alignment & consistency with the overall business and product strategies across product lines and across the triad.
• You help to establish scope and success criteria for opportunities and work together with Product Managers inside cross-functional teams to identify key trade-offs and decisions to be made.
• You coordinate closely with peers across the triad in adjacent groups to prioritize and balance both short-term priorities and longer-term strategic needs.
• You proactively manage relationships with internal stakeholders, including Finance, Information Services, Customer Success, and Product Marketing.
• You lead, coach, and inspire a growing team of Product Managers to ensure they are successful in their role.
• You contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.

• You’ve been working in a similar platform role in a Software-as-a-Service company and have a good understanding of the B2B subscription business model.
• You’re an experienced platform product leader around relevant customer needs and market & technology trends to set the 3-year vision and strategy for your group.
• You’ve been accountable for driving large-scale platform initiatives across multiple projects and teams for enterprise product offerings.
• You have experience managing Product Managers, either in a formal supervisor role or in a product lead role without formal supervisor responsibilities.
• You’ve successfully coached or mentored experienced Product Managers to develop talent and establish a learning culture. 
• You’ve created a product vision and strategy, gotten leadership buy-in, and executed on the strategy by leading multiple teams to deliver in an agile environment.
• You can be hands-on with product management responsibilities when needed, and master higher-level organizational challenges.
• You work, and inspire others to work, in a structured way to solve customer problems and develop the solutions that deliver the biggest results with the least inefficiency.
• You have strong interpersonal skills and are able to collaborate and build consensus across different roles, organizational levels, and personalities.
• Your written, visual, and verbal communication is clear, concise, and convincing.
• You are entrepreneurial, self-driven, and capable of working autonomously without strong oversight or direction.

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
• Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
• Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
• Use your physical fitness budget to get away from your desk and support your physical wellness
• Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
• Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!

To view more career opportunities, visit https://www.contentful.com/careers/ #LI-SB1 #LI-REMOTE