GTM Business Systems Operations Manager

We are looking for a highly motivated and experienced leader to manage the GTM Business Operations (BizOps) team within the GTM Strategy & Operations function. The successful candidate will be responsible for the ongoing design, implementation, and maintenance of the technology systems utilized by the GoToMarket (GTM) teams on a daily basis. The ideal candidate is highly organized, a strong communicator, and enjoys solving complex problems that require an integrated cross-functional understanding of how technology and people combine to deliver Addepar's software and services to our clients.

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.

The current range for this role is $157,000 - $294,000 + bonus + equity + benefits.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

• Manage the strategic vision of the business operations team as well as the day to day workload including prioritization of inbound requests and strategic initiatives. Lead the development, implementation, and continuous improvement of processes, methodologies, and tools to increase sales productivity, operational efficiency, and effectiveness.
• Ensure data accuracy, completeness, and consistency across all GTM systems and tools, including CRM, CPQ, and other relevant applications.
• Manage the sales operations technology budget and vendor relationships, including negotiating contracts and ensuring service level agreements are met.
• Participate in projects to document requirements, scope solutions, and develop solutions.
• Overall management and execution of Salesforce-related infrastructure changes and records management.
• Implementation and maintenance of systems such as CPQ, CLM, and SFDC
• Collaborate closely with cross-functional teams (e.g., Finance, Legal, Sales, etc.) to build robust cross-functional processes and support cross-team handoffs acting as project owner.
• Evaluate, select, implement and integrate technology tools into a solution to support key business unit stakeholders

Who You Are

• Minimum of 10 years of progressively responsible experience in systems and business process operations.
• Prior experience in SaaS software industry is required and financial services industry is a plus.
• Understanding of sales processes and implementation of Salesforce.com
• Highly collaborative style with strong influence skills and attention to detail.
• Flexibility and ability to adjust on the fly to new demands; a sense of urgency
• Experience with data management and data migration principles and application
• Certified Salesforce Administrator. Experience with CPQ and CLM software.
• Solid working knowledge of Microsoft Office and Google Suite.
• Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
• Strong business acumen and demonstrated ability to collect and analyze data and translate into business insights.
• Proven ability to connect data from multiple sources, summarize and suggest next steps.
• Ability to work well with others, motivate other team members, and thrive in a dynamic and challenging work environment.
• Change management experience ensuring adoption of critical initiatives and changes in business processes
• Sets goals and achieves scheduled deadlines.
• Exceptional written and oral communication skills plus strong presentation skills.
• BS or MS in Computer Science or related field. MBA a plus.