Head of Event Technology

• Set the multi-year vision and strategy for Atlassian's event technology ecosystem ensuring it ladders up to event marketing and sales priorities.
• Lead and develop a high-performing Event Technology team providing clarity of direction coaching and growth opportunities across the team.
• Direct the event technology roadmap across Atlassian's global event portfolio including vendor/platform strategy (e.g. registration content/session management mobile app onsite technology lead retrieval networking virtual/hybrid extensions) and internal build/buy decisions.
• Own critical event technology outcomes for the broader Events and Marketing organization (and in some cases Atlassian as a whole) balancing innovation reliability scalability and cost efficiency.
• Architect and govern data pipelines and integrations in partnership with Data Science and MarTech across the event technology stack and key internal systems (e.g. Salesforce and other marketing and sales technologies) ensuring accurate timely and secure data flows for reporting personalization and follow-up
• Define and uphold standards for privacy security and compliance across all event technology platforms partnering with Legal IT/Security and Privacy teams to operationalize GDPR and other global regulations at scale.
• Oversee end-to-end onsite and hybrid technology operations for flagship events including check-in access control scanning networking Wi-Fi dependencies and contingency planning ensuring consistently exceptional attendee and sponsor experiences.
• Lead relationships with agencies and technology vendors including contract strategy and negotiation in partnership with Sourcing (SOWs platform licensing) governance performance management and optimization of usage and total cost of ownership.
• Champion experimentation automation and innovation within the event tech stack piloting new capabilities (e.g. personalization AI data products or new engagement formats) and scaling successful approaches globally.
• Establish and track success metrics for event technology (e.g. reliability adoption engagement conversion and operational efficiency) and use insights to inform investment decisions and continuous improvement.
• Influence and align senior stakeholders across Events Marketing Channel Sales and other functions on event technology strategy trade-offs and roadmap priorities effectively communicating complex concepts to both technical and non-technical audiences.
• Represent Atlassian's event technology vision and practices internally and where appropriate externally with partners and in the broader industry contributing to Atlassian's thought leadership in modern event experiences.

• 12+ years of enterprise event technology or closely related experience; must include substantial in-house hands-on ownership of large-scale global event program technology.
• 5+ years leading and developing a team in a fast-paced environment with a proven focus on people development succession planning and team engagement.
• Proven experience setting strategy and leading the technology function for global complex event portfolios including both in-person and virtual/hybrid programs.
• Demonstrated ability to lead and influence cross-functionally with internal and external stakeholders including Events Marketing Ops Sales Ops Data Science IT/Security Legal Finance and agencies and vendors across all levels to drive alignment and successful execution.
• Demonstrated ability to think creatively challenge existing processes and drive continuous improvement to enhance efficiency quality and business results at a departmental or multi-team level.
• Direct hands-on experience with enterprise-grade event technologies such as RainFocus Cvent Swoogo JiffleNow Eventbase and comparable platforms including strategy implementation and optimization; for large user conferences in particular.
• Demonstrated rigor in QA ticket/incident management vendor management documentation standards and operational excellence at scale.
• Experience driving technology implementation innovation and automation in event environments with measurable impact on attendee experience and/or pipeline outcomes.
• Deep understanding of global privacy and data protection regulations (e.g. GDPR) and practical experience designing compliant processes and controls across multiple platforms and regions.

• Experience leading event technology or related functions in a mid-sized enterprise SaaS company.
• Demonstrated success leading through other leaders and teams and scaling teams across regions or time zones.
• Strong analytical and reporting skills including the ability to define and interpret KPIs build business cases and inform investment decisions.
• Familiarity working with Salesforce and adjacent marketing and sales technologies to connect event engagement with pipeline and revenue outcomes.

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira Confluence Trello Loom and Rovo. More than 300000 businesses worldwide rely on Atlassian’s technology including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan track and deliver their biggest ideas together.

Why Work With Us

At Atlassian we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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